Starbucks Craigavon
Quick info
About Starbucks Craigavon
Starbucks Craigavon is a coffee shop on Central Way, serving espresso drinks, tea, and a menu of breakfast, lunch, and pastries. Orders are placed at the counter on a walk-in basis, with no reservations needed. The food and drink range covers handcrafted coffee alongside baked goods for those stopping in briefly or staying to eat. As a walk-in spot, it fits customers passing through the area at various points in the day.
Good to know
“Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.”
- ReservationsWalk-in only
- AccessibilityWheelchair: entrance, parking lot, restroom, seating
Reviews
What reviewers say
Reviewers most often mention poor table cleaning hygiene, caesar wrap, chocolate muffin and carrot cake and unclean milk station.
What reviewers say
Reviewers most often mention poor table cleaning hygiene, caesar wrap, chocolate muffin and carrot cake and unclean milk station.
Customer Review Summary
The Americano paired with a Caesar wrap, chocolate muffin and carrot cake draws praise from one reviewer, but coffee quality splits opinion elsewhere: several call it terrible or overpriced amid rushed service that reviewers link to combined drive-through, walk-in and delivery orders running the store out of stock. Close behind, cleanliness and wait times recur as complaints, with tables left uncleared for around 40 minutes and spilled milk and sugar left at the condiment station. Hygiene concerns surface repeatedly: one reviewer reports staff wiping the floor with paper towels, making coffee without washing hands, and reusing a metal frothing jug that had fallen on the floor, while another describes staff brushing the floor then wiping tables and chairs with the same brush. Staff attitude also divides reviewers, from a described death-stare and folded-arm indifference near closing time to an account of two staff members pushing a stranded car to a layby and bringing out free drinks afterward, unprompted.
Customer Review Summary
The Americano paired with a Caesar wrap, chocolate muffin and carrot cake draws praise from one reviewer, but coffee quality splits opinion elsewhere: several call it terrible or overpriced amid rushed service that reviewers link to combined drive-through, walk-in and delivery orders running the store out of stock. Close behind, cleanliness and wait times recur as complaints, with tables left uncleared for around 40 minutes and spilled milk and sugar left at the condiment station. Hygiene concerns surface repeatedly: one reviewer reports staff wiping the floor with paper towels, making coffee without washing hands, and reusing a metal frothing jug that had fallen on the floor, while another describes staff brushing the floor then wiping tables and chairs with the same brush. Staff attitude also divides reviewers, from a described death-stare and folded-arm indifference near closing time to an account of two staff members pushing a stranded car to a layby and bringing out free drinks afterward, unprompted.
Featured reviews
- Google user
“Some members of staff may need a refresher on customer service.”
- Google user
“Over priced, not very nice coffee served by people who don't give a damn about service quality.”
- Google user
“40mins nobody cleaned the table from previous people. Poor food hygiene practices-staff wiped the floor with paper towels and made coffee without washing hands, metal jug fell on the floor and staff memeber lifted it and used straight to froth milk. Will never again buy coffee or any food in starbucks craigavon!”
- Google user
“Poor service. Went in for cold drinks 40 mins before closing time. Two girls stood with arms folded and called the manager that one of the till screens was asking for reboot (but the other was working). Manager just said tills not working and shrugged. This isn't the first time we have experience rude service.”
- Google user
“Discussed. Never going back. Was there on Sunday 7 September. Me and my husband was in for coffee about 4 o’clock. One of the girls was brushing the floor then with the same brush cleaned down the table and the chairs and proceeded to brush the floor. I felt sick disgusted.”
Amenities
- Wheelchair accessible entrance
Show more amenities
- Accessibility· 3
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Location
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