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McDonald's — Fast food in Chester

McDonald's

Fast foodChester

3.7 out of 5 stars3.7(2,761 reviews)

Quick info

+44 1244 421349
52 Foregate St, Chester CH1 1HA, United Kingdom

About McDonald's

McDonald's is a fast food restaurant in Chester, at 52 Foregate St, and part of a long-running fast-food chain. The menu centres on burgers and fries. Foregate St is the address for anyone in Chester looking for a quick meal, and the restaurant is found at number 52. The Hours table on this page lists the days and times it opens, so visitors can check the schedule there before they set out.

Reviews

3.7/5
2,761 reviews

What reviewers say

Reviewers most often mention cold food, slow order times, attentive cleaning staff and self service kiosks.

5★
1,029
4★
758
3★
469
2★
182
1★
323

Customer Review Summary

Reviewers most often single out the cleaning staff, who take trays as soon as a meal ends and keep the large town centre branch clean, even in the morning. Polite, friendly staff also earn praise, including a server who moved diners to a clean table after a spilled drink, and a few call the food hot and quick. The complaints carry real weight, though. Several describe slow orders and cold food, including two chicken sandwiches left sitting while smaller orders were prioritised, no manager in sight, and a delivery that arrived stone cold with half the fries and both apple pies missing. Another says two identical meals had clearly different amounts of fries. One reviewer reports black hairs in undercooked chips, and another describes being refused an order over what they wore and the staff's attitude. One visitor found self service fine but food prep slower than expected. Still, one reviewer recalls a cleaner who stopped to fetch a napkin because there was sauce on their clothes.

Featured reviews

  • Google user
    “Genuinely a cut above the rest. Staff are polite, friendly and professional. Food is hot and quick. Cleaning staff work really hard. Wirral McDonald's could learn a lot!”
  • Google user
    “I went for breakfast twice here. First time no issues and the food was hot and good. The second time I encountered this plus sized lady who was on some weird power trip, I explained I have a dab waiting outside and I am in a bit of a hurry and to please let me know when my takeaway order off the Mc Donald’s App will be ready? She barked back that she doesn’t know and then when the screen lit up with collect on my token. She referred me to the instore tray area said my order would be ready there. Clearly all delivery orders were on the left and she served others whilst not putting my order out. In the end I had to leave without my order. Clear biased and prejudiced behaviour from this person. If it wasn’t for the fact that it was morning I would have given her my two cents.”
  • Google user
    “Shoddy place bad service keep adding time to orders always. 2 hours once and im 3 miles away came stone cold. Waste of timd. Fast food? Hahhahahaha”
  • Google user
    “Ordered 2 identical meals and one came with more fries than the other. Demonstrably so. Also, server was wearing a mask. Fair enough - but wearing a mask protects others from the mask wearer (not the other way around) so if she has a savage dose of late mutation Covid should she be handling food?”
  • Google user
    “The cleaners are very kind always stopping to grab your tray as soon as you finish your meal, very kind lady today got me a napkin too before I left because there was some sauce on me and I didn’t realise. Best McDonald’s out there”

Hours

Monday
Closed
Tuesday
Closed
Wednesday
Closed
Thursday
Closed
Friday
Closed
Saturday
Sunday
Closed

Good to know

“Classic, long-running fast-food chain known for its burgers & fries.”

  • Accessibility
    Wheelchair: entrance, restroom, seating

Amenities

  • Wheelchair accessible entrance
Show more amenities
Accessibility· 2
  • Wheelchair accessible restroom
  • Wheelchair accessible seating

Location

Fast food near McDonald's

McDonald's
3.72,761

The 1 nearest fast food by distance. Ratings, hours and review terms come from public business profiles.

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