Shake Shack Cardiff

Featured reviews

• L

  LP

  ·1 month ago

  “⭐⭐⭐⭐⭐ Absolutely brilliant Shake Shack! 🍔🍟 The food was amazing, but what really impressed me was how much cleaning they do. I’ve never seen people wipe, clean and tidy so much — honestly, I was half expecting them to start polishing my shoes while I waited for my burger. The place was absolutely spotless. 10/10 for the food, 10/10 for the cleanliness, and 11/10 for making me feel like I’d accidentally walked into a burger restaurant inside a hospital operating theatre. 🧼🍔 Great effort from all the staff. Would definitely come back!”

  Read more
• O

  Olivia Trigg

  ·2 months ago

  “lovely place to have food! we felt very welcomed by the woman serving us, unsure of her name but she mentioned she was new, you couldn’t tell at all! thank you for a lovely meal and amazing customer service”

• M

  Melek Sir

  ·2 months ago

  “Really enjoyed my experience at Shake Shack.The food was really nice and I loved the fries, and everything was served really well. I also have to mention Alesha, who greeted me with such a welcoming smile and had a really patient and friendly attitude throughout, I’ve never come across such a hospitable atmosphere thanks to her, she was really lovely and made the whole experience even better. Would definitely come back for the atmosphere the staff create!”

  Read more
• I

  Ilyssa Magill

  ·2 months ago

  “Had a great experience today. Food was great! Alesha served me, she helped me with my food allergies to make sure my food was safe for me. Super friendly, patient and accommodating. Will be revisiting :)”

• W

  Wei Ni Wu

  ·3 months ago

  “Be aware!!! Olivia Manzenza served me and she almost blew me away with her outstanding customer service. She is a big back (like me) so knows the best items on the menu!! definitely recommend going here. Their food is the best!⭐️⭐️⭐️⭐️⭐️”

• B

  Baishali Nandy

  ·3 months ago

  “The food and the service were really good. I loved the chicken shack and cheese fries. The chicken was quite crispy and overall the food was great! The service and the staff were amazing as well. Anusha served my order, and she was really helpful while making recommendations and was very kind in assisting with the order.”

  Read more
• J

  Jayaditya prasad

  ·3 months ago

  “Had a fantastic meal here today. The beef burger was delicious—full of flavour, perfectly cooked, and really satisfying. The Cheesy Crinkle Cut Fries were crispy, loaded with cheese, and easily one of the best sides on the menu. A special shoutout to Anusha for her excellent service. She was friendly, attentive, and recommended a few additions to my milkshake that turned out to be absolutely worth trying. It's always nice when staff go the extra mile to make your experience better. Great food, quick service, and a relaxed atmosphere. I'll definitely be back again and would happily recommend this place to anyone looking for a quality meal.”

  Read more
• A

  Abhishek

  ·4 months ago

  “Had a wonderful dining experience from start to finish. The food was fresh, well-seasoned, and served beautifully, with every dish exceeding expectations. The restaurant had a calm and inviting atmosphere that made it easy to relax and enjoy the meal. A special mention to Anusha, who provided exceptional service throughout the visit friendly, attentive, and genuinely caring.”

  Read more
• S

  Sparsh Rawal

  ·5 months ago

  “I’ve been a fan of their Cheesy Crinkle cut fries just epic. One of the staff Anusha Recommend some tasty modifications on top of their milkshake.!!! Absolutely Recommend going here Epic staff and out of the park food”

• J

  John Gacusan

  ·7 months ago

  “I recently visited Shake Shack and had a really great experience. I ordered their chicken shack with cheese fries, and it was absolutely delicious. The chicken burger was perfectly cooked—crispy on the outside, juicy on the inside—and the bun was fresh and soft. The chips were also a highlight, especially with the melted cheese on top, which added a rich and satisfying flavor that made the whole meal even better. What really made the visit stand out, though, was the staff. Especially Grace or Gracelyn who politely accomodates changes in my meal since I'm allergic to mayo. Everyone working there was incredibly polite and welcoming from the moment I arrived. They were patient while taking orders, happy to answer questions, and made sure everything was just right with the food. Overall, it’s a fantastic spot if you’re craving a tasty chicken burger and cheesy chips. Great food, friendly staff, and a welcoming atmosphere I’ll definitely be coming back again.”

  Read more