
Phatboyz Thornton Rd
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Quick info
About Phatboyz Thornton Rd
Phatboyz Thornton Rd is a hamburger restaurant in Bradford, at 462 Thornton Rd, and it opens daily. The menu pairs smash burgers and the Smash Box with Hot Chicken Boxes and a Hot Chicken Burger. Steak and fries sits alongside them for diners who want something other than a burger. A fish box and a Mexican wrap with chips widen the choice for groups with different tastes. Drinks include mocktails and a cola frozen slush, and the dessert list offers vanilla and chocolate options. The team walks customers through the menu at the counter.
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Reviews
What reviewers say
Reviewers most often mention smash burger, hot chicken box, steak and fries and chocolate dessert.
What reviewers say
Reviewers most often mention smash burger, hot chicken box, steak and fries and chocolate dessert.
Customer Review Summary
Diners most often single out the smash burger, called juicy, with the steak and fries (or steak and chips) close behind. Others name the hot chicken box and burger, a spicy dip burger that burned but kept one reviewer eating, the in n out burger, donner meat, fish boxes, a Mexican wrap, and vanilla and chocolate desserts, with the chocolate called the standout. Portions are repeatedly described as generous, and several mention friendly, welcoming staff who talked them through the menu or phoned when a takeaway was ready. The most serious complaint is rudeness. One reviewer says the person taking a phone order insisted the chicken mac fries and cola frozen slush were named wrongly and refused to give a name when asked. Another describes appalling behaviour from the staff member handling their order, and says a second customer with children was complaining about the same thing. Smaller gripes include a viral steak and fries that arrived with poor presentation and little sauce, a salty cheese sauce, and charges for sauces. One reviewer asked for two free mocktails and got them.
Customer Review Summary
Diners most often single out the smash burger, called juicy, with the steak and fries (or steak and chips) close behind. Others name the hot chicken box and burger, a spicy dip burger that burned but kept one reviewer eating, the in n out burger, donner meat, fish boxes, a Mexican wrap, and vanilla and chocolate desserts, with the chocolate called the standout. Portions are repeatedly described as generous, and several mention friendly, welcoming staff who talked them through the menu or phoned when a takeaway was ready. The most serious complaint is rudeness. One reviewer says the person taking a phone order insisted the chicken mac fries and cola frozen slush were named wrongly and refused to give a name when asked. Another describes appalling behaviour from the staff member handling their order, and says a second customer with children was complaining about the same thing. Smaller gripes include a viral steak and fries that arrived with poor presentation and little sauce, a salty cheese sauce, and charges for sauces. One reviewer asked for two free mocktails and got them.
Featured reviews
- I I
“Cash only The cheese sauce was salty and the food wasn’t all that. They also charge for sauces”
- Attia Manash
“the staff who dealt with our order was apaulingly rude absolutely disgusted with his behaviour and just as my husband was about to walk out with the order another woman was complaining about the same thing. she had kids with her and was so upset about the staffs rude behaviour towards her.”
- saf
“I’ve been a regular customer at Phatboyz on Thornton Road for quite some time, ordering both through Uber Eats and directly over the phone. Unfortunately, my recent experience was very disappointing. I placed an order around 11:30pm on Monday 20th April and the colleague who answered the phone was extremely rude and arrogant. When I ordered a chicken mac fries, he abruptly told me I had said the item name incorrectly, in a very dismissive and dismissive tone. When I asked for a cola frozen slush, he started suggesting a completely different item and acted as if I was the one who was wrong. When I calmly asked for his name, he refused and said he didn’t need to give it. I’ve never experienced this level of poor customer service from here before. As a loyal customer, I find this behaviour unacceptable. Staff should be trained in basic customer service and phone etiquette — speaking respectfully to customers should be the minimum standard. I hope management takes this feedback seriously and ensures this doesn’t happen again.”
- liz
“we ordered the spicy dip burger (buy one get one free) and the in n out burger. we also asked for 2 free mocktails on the house and.. THEY DELIVERED!! honestly made my day!! so thank you so much for that. the spicy dip burger made my mouth burn so much but was so good. I could NOT stop eating it. The mocktails they blessed us with were 10/10. I’ll definitely be ordering regularly now from phatboyz 😉 Amazing service and just general kindness 🤍 hopefully I’ll visit soon !! Thank you so much again !”
- Paul Latham IFBB Pro
“Came from Bristol for the weekend and decided to grab some takeaway from here and certainly didn’t disappoint. Donner meat was the nicest I’ve ever tasted in my life! Food was well cooked and tasted amazing! Great size portions and looked great. Staff member was super friendly and even called us to let us know when it was ready. Would 100% eat here again if we returned to the area. 10/10”
Hours
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- Sunday
Good to know
- AccessibilityWheelchair-accessible car park · Wheelchair-accessible entrance · Wheelchair-accessible seating
Amenities
- Wheelchair-accessible car park
Show more amenities
- Accessibility· 2
- Wheelchair-accessible entrance
- Wheelchair-accessible seating
Location
Burger restaurants near Phatboyz Thornton Rd
- Mahmoods (Great Horton)4.69430.9 mi
burgers, fried chicken, lamb chops
- Mr T's Bradford4.54,0550.9 mi
burgers, kids' £1 meals, parmo
- Burgerize4.63901.9 mi
smash burgers, curly fries, buffalo wings
| Place | Rating | Distance | Mentioned in reviews |
|---|---|---|---|
| Phatboyz Thornton Rd | 4.0943 | — | smash burger, hot chicken box, steak and fries |
| Mahmoods (Great Horton) | 4.6943 | 0.9 mi | burgers, fried chicken, lamb chops |
| Mr T's Bradford | 4.54,055 | 0.9 mi | burgers, kids' £1 meals, parmo |
| Burgerize | 4.6390 | 1.9 mi | smash burgers, curly fries, buffalo wings |
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