KFC Blackpool - Devonshire Road

Featured reviews

• G

  Google user

  ·4 months ago

  “Should be absolutely disgusted with yourself no tables have had a clean cloth and cleaning spray on them. The bathroom in the ladies I told th about 6 weeks ago and it's beyond disgusting it's a health hazard!”

• G

  Google user

  ·5 months ago

  “I am extremely disappointed with the consistently poor experience I receive at this KFC branch. Almost every time I visit, my order is incorrect in some way — missing items, wrong meals, or incorrect sides. It has become frustratingly common and shows a serious lack of attention to detail from staff. The portion sizes are also very poor and nowhere near acceptable for the prices being charged. Meals often look rushed and half-filled, making the overall value for money terrible compared to what customers expect from KFC. The photos attached are the portions received. It’s baneful. To make matters worse, the drive-through service is consistently awful. Staff regularly seem uninterested, communication is poor, and waiting times are unreasonable even when the restaurant is not particularly busy. Customer service standards are clearly lacking. I would strongly suggest management review staff training, quality control, and customer service standards at this branch because the current experience is simply not good enough. As a returning customer, I expect much better consistency and professionalism.”

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• G

  Google user

  ·6 months ago

  “Absolutely shocking service , we approached the drive through , noone responding, drove round to the first window to find the shutter down, second window we had to call and ask for service, young girl clueless , she called over another young girl who had a headset on, she very abruptly asked what the problem was, we politely asked if the drive through was open, she replied well what you want !! Rude ignorant and quite clearly didnt want to serve. The restaurant was very quiet at 8.30 on a sunday night, but plenty of staff stood about. I honestly couldnt believe how abrupt and rude she was. We are regular visitors and own businesses locally, never will we use or reccommend again”

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• G

  Google user

  ·6 months ago

  “I am extremely dissatisfied with how I was treated during my recent visit. The staff were rude, unprofessional, and completely disrespectful. This behavior is unacceptable and reflects very poorly on your business. I expect this issue to be addressed immediately.”

• G

  Google user

  ·7 months ago

  “Total joke this place pointless having a drive thru.. there happy yo take you order and money and then kick every single person off in to car park or drive across road to costa and wait yes every car...!!! not one car was served via drive thru wile paying there all stood talking and laughing”

• G

  Google user

  ·7 months ago

  “The nicest people in here ! My daughter spilt her whole drink on the table and floor was cleaned up straight away. And they even gave her another drink free of charge 🥺 thank you so much ! Lovely girls !”

• G

  Google user

  ·11 months ago

  “Well I couldn’t even give this place any stars. Half of my orders wasn’t there when I got home. When I complained about it to their care squad, I was told they couldn’t do anything about it cause I didn’t have a receipt. Well, I would have had one if their machine at self order was working, or if the lady at the counter gave me one. I did send the receipt from my bank but I guess to them that was fraud. Cause the email I got was as follows and I quote… “Hi Ingrid, Thanks for getting back in touch I'm sorry to hear your unhappy with our resolution. I understand how this must have left you feeling, Ingrid. Please again accept our sincerest apologies for the overall experience you have had with us. Unfortunately, without any proof of purchase we would not be in a position to offer any goodwill, or take your complaint further. I appreciate this isn't the outcome you had hoped for but we hope we can welcome you back as our guest” So you really think I will be back?? You are joking right?? I will make sure all my contacts around the world will know how KFC tries to con people and then just brush it aside.”

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• G

  Google user

  ·11 months ago

  “This is a positive review but with a couple of caveats. We ordered 3 meals for my wife my eldest son & myself. All 3 of us really enjoyed our food. There were no complaints from my wife or my son. They were both very satisfied with their food. I had the "Stranger Things" box meal. It should have been called the "Steve Austin" meal because my burger & fries were stone cold. I don't think delivering 3 meals in the pouring rain - on a bike - is conducive to nice hot food. However, my gravy was piping hot so I dipped my fries in & it didn't matter. As for the burger, all I can say is "Wow". The nicest chicken burger I have ever had, and it was so good that being cold did not detract from how delicious it was. Well done KFC I highly recommend this burger. One final point. We don't have KFC very often because of the cost. It is a bit on the pricey side, and that is a contributing factor to the rating I have given.”

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• G

  Google user

  ·1 year ago

  “I ate the Kentucky original wrap. Literally it’s pathetic, the wrap was looks like a kitchen towel , even kitchen towel is more than better than this worst wrap. It’s not at all original. If you guys are craving for having any wrap better go and have from McDonald’s. It’s more cheap and worth for money, tasty as well. Why why why Devonshire kfc is becoming worthless and unhealthy day by day ..!”

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• G

  Google user

  ·4 years ago

  “This was one of the best KFC branches that I have been to, where the collect and order points are presented very clearly in bright words! The staff were nice and their service was fast, delivering the large meals that I ordered for me and my friend in a few minutes. I enjoyed a delicious and fresh mighty bucket for one meal in comfortable seating, situated at a clean table with views of the classic franchise frames on the wall!”

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