Harmony House
Quick info
About Harmony House
On Henry St in Ballymena, Harmony House is a Chinese takeaway that handles orders by phone, walk-in, and with no reservations. The phone system remembers previous customers, so repeat orders can be placed without going through the full menu again. Staff still talk callers through the options when needed, covering dishes such as honey chilli chicken and salted chilli chicken, with Chinese gravy served as part of some dishes. Orders are taken for delivery as well as collection from the counter.
Good to know
- ReservationsWalk-in only
Reviews
What reviewers say
Reviewers most often mention chinese gravy flavour, honey chilli chicken, salted chilli chicken and pad kra pao dish.
What reviewers say
Reviewers most often mention chinese gravy flavour, honey chilli chicken, salted chilli chicken and pad kra pao dish.
Customer Review Summary
Honey chilli chicken and salted chilli chicken draw particular praise, with several diners calling the oriental food tasty and high quality and one ranking it among the best they've tried. Phone orders come in for their own mention, with the ordering system remembering repeat customers and one caller singling out a staff member on the phone as lovely and thorough with the menu. Complaints center on inconsistent counter service, with reports of staff arguing while taking orders and one diner describing passive aggressive treatment after a wrong collection order, including being asked for an extra 60p to correct the business's own mistake. Flavor is inconsistent too, with one reviewer finding the gravy not rich enough and another disputing the authenticity of a pad kapao dish. Most seriously, one reviewer reports finding a piece of glass in food that chipped a tooth. Several still call it the best Chinese in Ballymena.
Customer Review Summary
Honey chilli chicken and salted chilli chicken draw particular praise, with several diners calling the oriental food tasty and high quality and one ranking it among the best they've tried. Phone orders come in for their own mention, with the ordering system remembering repeat customers and one caller singling out a staff member on the phone as lovely and thorough with the menu. Complaints center on inconsistent counter service, with reports of staff arguing while taking orders and one diner describing passive aggressive treatment after a wrong collection order, including being asked for an extra 60p to correct the business's own mistake. Flavor is inconsistent too, with one reviewer finding the gravy not rich enough and another disputing the authenticity of a pad kapao dish. Most seriously, one reviewer reports finding a piece of glass in food that chipped a tooth. Several still call it the best Chinese in Ballymena.
Featured reviews
- Google user
“The honey chilli chicken and salted chilli chicken was gorgeous 😍”
- Google user
“There was class in my food I chipped my Tooth I actually don’t even know what to do right now I could cry but thank god that’s all the case was My young children was eating this food they cut of chocked or really hurt there self”
- Google user
“Food just ok , staff serving and taking orders were a complete let down . Argued the whole time I was there . No customer service whatsoever. Didn’t want to be there and it showed. Will definitely not be back .”
- Google user
“Can't complain was great. A change from Antrim Chinese's.”
- Google user
“Really tasty oriental food. High quality. Up there with the best I've tried.”
Location
Chinese Restaurants near Harmony House
- China Garden3.8811 mi
long delivery wait times, wrong or missing orders, mixed grill
| Place | Rating | Distance | Mentioned in reviews |
|---|---|---|---|
| Harmony House | 4.483 | — | chinese gravy flavour, honey chilli chicken, salted chilli chicken |
| China Garden | 3.881 | 1 mi | long delivery wait times, wrong or missing orders, mixed grill |
The 1 nearest chinese restaurants by distance. Ratings, hours and review terms come from public business profiles.
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