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Texas Roadhouse — Steakhouses in Rochester

Texas Roadhouse

SteakhousesRochester, NY

4.5 out of 5 stars4.5(3,547 reviews)

Quick info

+1 585-441-0100
3065 W Ridge Rd, Rochester, NY 14626, United States
moderate

About Texas Roadhouse

On W Ridge Rd in Rochester, Texas Roadhouse is a steak house serving American fare with a Southwestern spin against Texas-themed decor. Rolls and biscuits arrive with whipped cinnamon butter, and peanuts are available on request. The menu runs from prime rib, including a 16-ounce option, to chili, and ribs come with gloves offered for eating them by hand. Seating includes both tables and the bar. The room opens daily and takes walk-ins rather than reservations.

Reviews

4.5/5
3,547 reviews

What reviewers say

Reviewers most often mention rolls with cinnamon butter, prime rib, biscuits with cinnamon butter and lukewarm/old fries and burgers.

5★
2,480
4★
618
3★
198
2★
100
1★
151

Customer Review Summary

The rolls with cinnamon butter draw the most repeated praise, alongside the biscuits with whipped cinnamon butter, both called delicious and fantastic. Close behind is the prime rib, ordered as a 16 ounce cut and praised as phenomenal by one diner, though another found it cooked well but under-seasoned. Several reviewers single out individual servers and bartenders for attentive, knowledgeable service that shaped their whole visit, with one describing thoughtful menu and drink recommendations and another calling a bartender extremely attentive. Appetizers and ribs eaten by hand, with a glove offered, also earn mention. Recurring complaints temper the praise: one family reports finding a hair in their salad and says the manager reacted defensively without apologizing, though the waiter was praised as professional. Another visit describes lukewarm burgers, chili, and fries, calling it a repeat pattern across locations. A separate reviewer says the online ordering system repeatedly failed with multiple cards, and phone support could not process payment either. One reviewer also flags that peanuts are back on offer but only if requested.

Featured reviews

  • M M
    “This is the best Texas Roadhouse we have ever been to and we've been to a few. Thank you Ashley L. for taking great care of us. You went above and beyond. We felt welcomed 🥰”
  • Matthew Harris
    “Try and order online tried 3 different cards multiple times wouldnt process kept getting an error. Call the store to make a payment and am told they cant do that need to come in person. The whole point of ordering online is so you dont need to come in person. How is there no other options if your online payment system isnt working.”
  • Grant Gariff
    “the food was phenomenal. i got the 16 ounce prime rib and sat at the bar with Mikayla and she was extremely attentive, very helpful, and was a pleasure to look at, only 2nd to my meal! i will definitely be back. 10 out of 10 stars, highly recommend.”
  • Susan Davis
    “Food was good. I had prime rib. It was cooked well but needed more seasoning.”
  • Matthew Schudel
    “Had the same exact experience as I did in Horseheads. The only thing warm on my son and my plate were the jalapenos. Old fries. Luke warm chili. Luke warm burgers. Seems to be a trait. They had a 0-10 min wait. Not even like they were busy. Learned my lesson. If I didn't have my wife and kids I'd walk out.”

Hours

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

Good to know

“Lively chain steakhouse serving American fare with a Southwestern spin amid Texas-themed decor.”

  • Reservations
    Walk-in only

Location

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