Beauty World
Quick info
About Beauty World
Beauty World is a beauty supply store on S Beckford Dr in Henderson, stocking wigs, braided hair, curly hair, and lace closures. Customers can bring in a photo of a desired hairstyle, and the counter staff will match it to the right hair type and tell you how many packs to buy. The store operates on a walk-in basis, open Monday to Saturday and closed Sundays. Payment is handled in person, as credit card payment over the phone is not accepted.
Reviews
What reviewers say
Reviewers most often mention help finding wigs, clean store, lace closure hair purchase and refusal to refund hair.
What reviewers say
Reviewers most often mention help finding wigs, clean store, lace closure hair purchase and refusal to refund hair.
Customer Review Summary
Staff helpfulness with wig selection stands out most, with reviewers describing employees who go above and beyond, help track down hard-to-find styles, and in one case steer a customer away from overbuying hair for a sew-in bob toward a cheaper, correct amount. Several also single out a clean store and staff members who greet with a smile, including a newer employee praised for learning the store quickly. Close behind, a few describe a customer finding help from a bystander rather than staff when the store setup was confusing. The recurring complaint is inconsistent service: one reviewer says no one assisted her while buying braided hair despite spending over sixty dollars, and another describes a cashier who argued with her and refused a refund or exchange over hair that didn't match the pack, vowing not to return. One customer notes the store didn't have what she needed and she settled for lower-quality hair last minute. Phone orders are apparently not accepted with card payment, per one caller.
Customer Review Summary
Staff helpfulness with wig selection stands out most, with reviewers describing employees who go above and beyond, help track down hard-to-find styles, and in one case steer a customer away from overbuying hair for a sew-in bob toward a cheaper, correct amount. Several also single out a clean store and staff members who greet with a smile, including a newer employee praised for learning the store quickly. Close behind, a few describe a customer finding help from a bystander rather than staff when the store setup was confusing. The recurring complaint is inconsistent service: one reviewer says no one assisted her while buying braided hair despite spending over sixty dollars, and another describes a cashier who argued with her and refused a refund or exchange over hair that didn't match the pack, vowing not to return. One customer notes the store didn't have what she needed and she settled for lower-quality hair last minute. Phone orders are apparently not accepted with card payment, per one caller.
Featured reviews
- RevnBert Va
“Where extremely patient and kind to me over the phone and very nice folks, only, I wanted a friend to come in and as I am out of town I would pay with credit card over phone but unfortunately not allowed. Other than that very nice people.”
- Tonya Stevenson
“Went in the store today. And told the girl what I was looking for and she going to tell me what Al it was on. But I didn’t know what I was looking for because I never bought braided hair before.No one came to help me until the end. One girl came to show me where the curly hair was. But bad customer service. I will never shop there again. I spent 68.45 in and couldn’t even get any help at all”
- Sis Tanyah
“It's ok. It didn't have what I was looking for so I ended up buy really cheap (awful) hair bcuz I had somewhere to go. That's what I get for waiting until the last minute. :)”
- Aliyah West
“The new girl in the store you just hired with the dreads. Very nice . She ain't been there that long but knows where things are . Very pleasant smile and greet us nicely. Store is clean and amazing”
- Renci
“Not from the area so was unfamiliar with the store setup. There was a young man that didn't work there but went out of his way to help me find what I was looking for! Thanks for the hospitality ♥️”
Hours
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- Sunday
- Closed
Good to know
- ReservationsWalk-in only
- AccessibilityHas wheelchair-accessible car park · Has wheelchair-accessible entrance
Amenities
- Has wheelchair-accessible car park
- On-site services available
- Good for quick visit
Show more amenities
- Accessibility· 1
- Has wheelchair-accessible entrance
Location
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