
Nail Palace
Quick info
About Nail Palace
Nail Palace is a nail salon on Alston Blvd Ext in Hampstead, taking clients on a walk-in basis rather than by appointment. The service list covers gel manicures and gel nail fills alongside pedicures, giving visitors a choice between hand and foot treatments in one stop. The salon opens daily, giving the surrounding area a consistent option throughout the week without needing to plan a visit ahead of time. Clients can arrive when it suits them and be seen without booking a slot in advance.
Reviews
What reviewers say
Reviewers most often mention french tip nails, gel manicure, pedicure and surcharge on tip.
What reviewers say
Reviewers most often mention french tip nails, gel manicure, pedicure and surcharge on tip.
Customer Review Summary
Gel manicures and pedicures anchor the praise, with several reviewers singling out a gel nail fill and pedicure as relaxing, and describing the salon as spotlessly clean with sanitary equipment. Close behind, long-time customers highlight friendly, attentive service and say they've returned loyally for years. Complaints recur just as often. One reviewer describes asking for French tip nails and getting a second, still uneven attempt, after an earlier visit where requested acrylic ombre nails were done in gel instead. Another reports a rushed manicure that left hang nails and unevenly applied polish, and a third describes a rushed, robotic pedicure with polish left incomplete on the toes. One customer reports a foot burn from a hot towel during a pedicure. A separate visitor notes an unexpected 3% surcharge added to their tip at checkout, saying the notice sign was easy to miss when paying by card.
Customer Review Summary
Gel manicures and pedicures anchor the praise, with several reviewers singling out a gel nail fill and pedicure as relaxing, and describing the salon as spotlessly clean with sanitary equipment. Close behind, long-time customers highlight friendly, attentive service and say they've returned loyally for years. Complaints recur just as often. One reviewer describes asking for French tip nails and getting a second, still uneven attempt, after an earlier visit where requested acrylic ombre nails were done in gel instead. Another reports a rushed manicure that left hang nails and unevenly applied polish, and a third describes a rushed, robotic pedicure with polish left incomplete on the toes. One customer reports a foot burn from a hot towel during a pedicure. A separate visitor notes an unexpected 3% surcharge added to their tip at checkout, saying the notice sign was easy to miss when paying by card.
Featured reviews
- Barbara Beere
“Best pedicure and gel nail fill ever. Spa was extremely neat & clean. Kim was so kind and attentive for nails. Pedicure was so relaxing! I recommend to everyone!!”
- Briana Ferguson
“Find another nail salon. I think this is my first time leaving a bad business review ever. Rushed through my manicure in like 10 minutes, didn’t clean the cuticles and I had hang nails. Globbed uneven polish on my nails that she prepped unevenly. I never thought someone could mess up a simple gel manicure.”
- ChanMB
“I didn’t want to have to leave a bad review but I got my pedicure 2 weeks ago and the hot towels he put on my feet were so hot and now I have this ugly burn on my foot. Did you not think to check them before placing them on somebody? This place is so convenient for me but I do not think I’ll be returning.”
- Nathalia Hayes
“Best in the area! I’ve been to several around surf city and I only come to nail palace now. Great work, kind people, clean and beautiful salon. I always leave satisfied!”
- Liz Bell
“I left crying this afternoon. I paid 70 dollars for horrible nails. this is the third time Ive come here, I try to give chances and I dont expect nails to be perfect, we are all human. but this is unacceptable. I asked for French tip nails this time, the most classic and simple nail. they look like a child did them and I tried to ask the man to do them wider and straight across. he didnt know how to do it, and the owner still let him work on me. what I walked out with was his second attempt. SEVENTY DOLLARS for nails I am having to take off myself. last time I came I asked for a full set of acrylic ombre. the owner did not use acrylic, she used gel and they were not ombre. its my fault for coming back when I already knew twice they do not give what you ask for and are inexperienced. this is so sad and just ridiculous. no nails will ever be perfect, but your employees should be better experienced before you charge almost 100 dollars for tips that aren't even the same across. I feel bad for all the vacationers that are going to come here and be over charged for bad service. I will not be coming back 3 times is enough for me. if you're reading this and thinking about coming here, just make the drive to posh nails in porters neck, I learned my lesson. If you're gonna pay this kind of money then go where they can do what you ask for. Google isnt giving me the option to add a picture but literally the tips aren't even at all. Its just a straight line across and he could not do it.”
Hours
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- Sunday
Good to know
- ReservationsWalk-in only
- AccessibilityHas wheelchair-accessible car park · Has wheelchair-accessible entrance · Has wheelchair-accessible toilet
Amenities
- Has Wi-Fi
- Has wheelchair-accessible car park
- On-site services available
- Has toilet
- Accepts walk-ins
Show more amenities
- Accessibility· 2
- Has wheelchair-accessible entrance
- Has wheelchair-accessible toilet
Location
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