Zen Nails & Spa
Quick info
About Zen Nails & Spa
On Water Tower Pl in Arnold, Zen Nails & Spa is a nail salon offering powder dip nails and gel polish alongside its pedicure service. The pedicure incorporates a steam machine along with a hand and foot massage and scrub. Nail designs draw on inspiration photos customers bring in, and the team works from those references at the counter. The salon takes appointments, with recommendations to book ahead, though walk-ins may be accepted. Waits can run long during pedicure and nail services, particularly at busier times. It operates Monday through Saturday and stays closed on Sundays.
Reviews
What reviewers say
Reviewers most often mention gel powder dip nails, pedicure with steam massage, custom nail art designs and hand massage and scrub.
What reviewers say
Reviewers most often mention gel powder dip nails, pedicure with steam massage, custom nail art designs and hand massage and scrub.
Customer Review Summary
Custom nail sets executed from inspiration photos draw the most praise, with several diners naming individual techs whose flower designs and detailed colorwork matched exactly what they asked for. Pedicures come up repeatedly too, especially a steam-machine special praised for a thorough massage and gel polish that holds up well, with a few noting the wait is long but worthwhile. The atmosphere is called clean, relaxing, and welcoming across multiple visits. Against this, a recurring complaint centers on results not matching requests: one reviewer says square nails and a promised hand massage and scrub didn't happen, another describes crooked nails the technician said he couldn't straighten, and a first-timer says a pedicure ended abruptly before service felt complete. One longtime customer also reports two broken powder-dip nails were filed short unevenly and staff walked away rather than offering a fix, despite regular spending and tipping.
Customer Review Summary
Custom nail sets executed from inspiration photos draw the most praise, with several diners naming individual techs whose flower designs and detailed colorwork matched exactly what they asked for. Pedicures come up repeatedly too, especially a steam-machine special praised for a thorough massage and gel polish that holds up well, with a few noting the wait is long but worthwhile. The atmosphere is called clean, relaxing, and welcoming across multiple visits. Against this, a recurring complaint centers on results not matching requests: one reviewer says square nails and a promised hand massage and scrub didn't happen, another describes crooked nails the technician said he couldn't straighten, and a first-timer says a pedicure ended abruptly before service felt complete. One longtime customer also reports two broken powder-dip nails were filed short unevenly and staff walked away rather than offering a fix, despite regular spending and tipping.
Featured reviews
- Kennedy Morris
“I love zen, I’ve only been a few times and I have no complaints!! The staff is very welcoming and so helpful and they always take their time to make sure that everything is exactly how you like it.”
- allison
“Always come here for my pedicures and I always have the best service! They definitely take their time and don’t rush the pedicure. The gel polish always lasts a long time as well. I tried another place last time and I decided to come back to Zen Nails because they always do it the best. They might have a long wait but it is well worth it.”
- Lisa Meyer
“Been going there for yrs. Had 2 nails break the first week ( powder dip) I went to have both of them fixed. She filed it short and said its fine. I said no it's not because the others are all long. She got up and walked away? I would of of paid to have them fixed or have them all filed short. Not sure what the problem was. They stated its not there fault they broke. Which i never said it was. Tammy the owner wasn't there. I do tip also! Im not sure what the problem was. They weren't busy. I got there as soon as they opened. As much money as my daughter and I spend in there I'm very disappointed.”
- Lauren Bollinger
“Zen Nails always does an amazing job on my nails! I’ve been searching for a great nail salon for a long time, and I’m so happy to have finally found one. Everyone is friendly, welcoming, and I genuinely enjoy the relaxing atmosphere every time I visit. Tammy did the nails in the photo I posted, and they turned out beautiful! That said, I’ve seen the work from the entire team, and I’m confident any of them would do an equally amazing job. If you’re looking for a nail salon that consistently delivers quality work, I highly recommend Zen Nails.”
- Solo Polo
“These are terrible not even what I asked for. GO TO J ADORE NAIL AND GO TO TIFFANY. This place is terrible if I could rate zero stars I would. I told him how they were crooked, and he said he can’t make them more straight because a natural …”
Hours
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- Sunday
- Closed
Good to know
- ReservationsWalk-in only
- AccessibilityHas wheelchair-accessible car park · Has wheelchair-accessible entrance · Has wheelchair-accessible toilet
Amenities
- Has wheelchair-accessible car park
- On-site services available
- Has toilet
- Appointments recommended
- Accepts walk-ins
Show more amenities
- Accessibility· 2
- Has wheelchair-accessible entrance
- Has wheelchair-accessible toilet
Location
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