
Nail Connections
Quick info
About Nail Connections
Nail Connections is a nail salon on S 11th St in Niles, taking clients on a walk-in basis rather than by appointment. It operates Monday through Saturday and stays closed on Sundays, giving the week ahead of Sunday a steady run of open days for anyone stopping in without booking ahead. As a walk-in shop, the counter handles arrivals as they come rather than working from a reservation list, which keeps the format simple for people passing by on S 11th St. The salon's schedule and its walk-in structure are the clearest facts available about how it runs day to day.
Reviews
What reviewers say
Reviewers most often mention crooked nails, dip powder set, french tip and acrylics.
What reviewers say
Reviewers most often mention crooked nails, dip powder set, french tip and acrylics.
Customer Review Summary
Pedicures draw the most consistent praise, with repeat customers returning specifically for that service and calling the staff kind and welcoming. Close behind, though, is a recurring complaint about acrylic and dip powder sets: several reviewers describe crooked, lumpy, or overly thick nails, flooded cuticles, and a french tip request that came back as a plain red half moon instead of the shape asked for. One customer says a drill burned her nail bed during a dip powder set with tips, and another reports the same technician treated a fellow client the same way. Reviewers who brought reference photos say stylists couldn't recreate the design, citing space issues on nails the same length as the photo, and cuticles were sometimes left untrimmed. One review also describes being asked to leave mid-pedicure after a dispute over her nails, calling the encounter unprofessional, with management reportedly declining to get involved. Several who once considered the salon reliable say the quality has dropped off compared to earlier visits.
Customer Review Summary
Pedicures draw the most consistent praise, with repeat customers returning specifically for that service and calling the staff kind and welcoming. Close behind, though, is a recurring complaint about acrylic and dip powder sets: several reviewers describe crooked, lumpy, or overly thick nails, flooded cuticles, and a french tip request that came back as a plain red half moon instead of the shape asked for. One customer says a drill burned her nail bed during a dip powder set with tips, and another reports the same technician treated a fellow client the same way. Reviewers who brought reference photos say stylists couldn't recreate the design, citing space issues on nails the same length as the photo, and cuticles were sometimes left untrimmed. One review also describes being asked to leave mid-pedicure after a dispute over her nails, calling the encounter unprofessional, with management reportedly declining to get involved. Several who once considered the salon reliable say the quality has dropped off compared to earlier visits.
Featured reviews
- Erica Christians
“Hands down one of the best nail salons around! The prices are more than fair, the staff is so kind and welcoming, and the quality of their work is beyond amazing. I've never left disappointed. I truly love everyone there, but Lynn always goes above and beyond for me. Highly recommended.”
- Hayden Wagner
“Lady was really nice, but 75$ for french tip is a lot not including. Nails are crooked and thick.”
- Rachel Lakin
“I won’t go back. I showed him this design and he couldn’t re-create it claiming he didn’t have enough space when the nails in the inspo pic are the same length. He didn’t give me nude polish where there should be when I asked for it. Now I …”
- Monica Salceda
“I had a fantastic experience none the less. The stylist I had was very kind, listened to what I wanted and gave me amazing work. If I could complain I would only say he seemed a bit distracted.My cuticles weren't trimmed down and at the end …”
- Bells Family
“I’ma just start off saying I had the worst experience ever at connection Nails I went in for a filling Nails and for pedicure as I was sitting down for my fill-in. The lady did my nails she asked me was they nice? I explained to her yes I like them. I explained to her yes I like them she got up to go and run my water. I explained to her I had to use the bathroom really quick when I came back. I set my feet in the water. The lady came around the corner and said we’re busy can you wait 30 minutes or you can go someone Else I explained to her why would I wait 30 minutes or go somewhere else when the water is right here in my feet are already in it she didn’t go to say why would you want to get your feet done here? If you don’t like your nails, I explained to her I never said I didn’t like my nails. I love them. I told the lady I like them she didn’t go to say I overheard you on the phone saying you didn’t like your nails I explained to her ma’am you never heard me say over the phone. I didn’t like my nails and even if I did, why would you be listening to my conversation, she did proceed to tell me I need to get up so I goes to the door I ask can I speak to the manager or the owner of the building? The owner of the building came up I explained to what was going on he said that he don’t wanna be a part of what’s going on and walked off waving his hand. I feel like this is very embarrassing And very unprofessional. The customer service was very, very, very unprofessional and rude. I left embarrassed and belittled would never recommend this to anyone. I wouldn’t even recommend this for my dogs and as I stated earlier, the nails are beautiful and I still love them, even though I was treated poorly, unkind and thrown out like oh dirty rag”
Hours
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- Sunday
- Closed
Good to know
- ReservationsWalk-in only
- AccessibilityHas wheelchair-accessible car park · Has wheelchair-accessible entrance · Has wheelchair-accessible toilet
Amenities
- Has Wi-Fi
- Has wheelchair-accessible car park
- On-site services available
- Has toilet
- Accepts walk-ins
Show more amenities
- Accessibility· 2
- Has wheelchair-accessible entrance
- Has wheelchair-accessible toilet
Location
Nail Salons near Nail Connections
- C & K Nails3.92735.9 mi away
gel nails, pedicures, wedding nails
| Place | Rating | Distance | Mentioned in reviews |
|---|---|---|---|
| Nail Connections | 4.0266 | — | crooked nails, dip powder set, french tip |
| C & K Nails | 3.9273 | 5.9 mi away | gel nails, pedicures, wedding nails |
The 1 nearest nail salons by distance. Ratings, hours and review terms come from public business profiles.
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