Lily's Nails & Spa
Quick info
About Lily's Nails & Spa
On N Michigan Ave in Big Rapids, Lily's Nails & Spa is a nail salon serving clients by appointment. The schedule runs Monday through Saturday, with the salon closed on Sundays, giving people a consistent set of days to plan around during the week and weekend. Appointments are booked ahead rather than handled on a walk-in basis, so clients can arrange a visit at a time that fits their schedule. The salon operates from its Michigan Avenue address in Big Rapids, keeping its services centered at that single location.
Reviews
What reviewers say
Reviewers most often mention acrylic applied too thick, filed into skin until bleeding, pedicures and uneven nail shape.
What reviewers say
Reviewers most often mention acrylic applied too thick, filed into skin until bleeding, pedicures and uneven nail shape.
Customer Review Summary
One nail technician draws consistent praise, with several reviewers specifically requesting him and citing a "terrific job" on pedicures and acrylics, one noting compliments received the moment she left. A pedicure for a grandchild is singled out for the attention given, and prices are called reasonable, especially for students. Close behind, a few mention the owner and general friendliness of the staff as reasons they keep returning. But other reviewers describe a rougher experience with a different technician: acrylic applied "way too thick" and uneven, air holes, a shape that didn't match the request, and rushed, pushy handling, with one saying he stepped out to smoke right after finishing. Another reviewer calls the treatment rude and says her girlfriend's fingers hurt for days afterward. One reviewer separately reports that a filing tool cut her skin until it bled. A few also mention that walk-ins without an appointment can face a wait.
Customer Review Summary
One nail technician draws consistent praise, with several reviewers specifically requesting him and citing a "terrific job" on pedicures and acrylics, one noting compliments received the moment she left. A pedicure for a grandchild is singled out for the attention given, and prices are called reasonable, especially for students. Close behind, a few mention the owner and general friendliness of the staff as reasons they keep returning. But other reviewers describe a rougher experience with a different technician: acrylic applied "way too thick" and uneven, air holes, a shape that didn't match the request, and rushed, pushy handling, with one saying he stepped out to smoke right after finishing. Another reviewer calls the treatment rude and says her girlfriend's fingers hurt for days afterward. One reviewer separately reports that a filing tool cut her skin until it bled. A few also mention that walk-ins without an appointment can face a wait.
Featured reviews
- Samantha Howard
“The gentleman who did mine and my daughters was quick, talked to us made sure he was doing what we wanted. The atmosphere was very personal.”
- Nikki Nelson
“One of the best pedicures!!!! I brought my granddaughter with me and they treated her so well and gave her plenty of attention for her pedicure too. We will be back !!!!”
- Ella Powell
“The owner is very lovely. This is the best place to get your nails done that I have ever been to.”
- Makayla Hill
“I’ve been going here the last 6 months, and I love them. I get the guy every time and he does a terrific job. I’ve recommended all my friends, the prices aren’t bad at all. If you’re a college student and want your nails done but don’t want pay an arm and a leg, this is the place.”
- Jeremy Coulter
“My girlfriend went here to get her nails done for a wedding that we were in. The lady was rude, was not friendly at all, and acted like she was better then us and didn't want to do my girlfriends nails. When my girlfriend nails were done they look HORRIBLE and her fingers hurt her really bad after words for days. I could of did a better job my self. I wouldn't send anyone here to get there nails done. I will not waste any money on this place ever again. 😤”
Hours
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- Sunday
- Closed
Good to know
- ReservationsWalk-in only
- AccessibilityHas wheelchair-accessible car park · Has wheelchair-accessible entrance
Amenities
- Has wheelchair-accessible car park
- Has toilet
- Appointment required
- Accepts walk-ins
Show more amenities
- Accessibility· 1
- Has wheelchair-accessible entrance
- Planning· 1
- Appointments recommended
Location
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