Beauty Island
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Quick info
About Beauty Island
Beauty Island is a beauty supply store in Owings Mills, Maryland, at 9616 Reisterstown Rd. The shelves hold a broad mix of beauty supplies. Human braiding hair is kept behind the counter, so shoppers ask the staff for it. Anyone after a particular brand can call ahead, and the team will check whether the store carries it and reserve it for pickup. Perfumes are displayed near the door, where they can be tested before buying. Staff work the floor stocking shelves and are on hand to answer questions. The store is open daily.
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Reviews
What reviewers say
Reviewers most often mention braiding hair, perfumes, human braiding hair behind counter and hair exchange policy.
What reviewers say
Reviewers most often mention braiding hair, perfumes, human braiding hair behind counter and hair exchange policy.
Customer Review Summary
Shoppers most often praise the range of stock, with reviewers saying the shelves hold everything they came for plus a few things they did not know they needed, at prices they call reasonable and affordable. Close behind is the help. Several describe the young women on staff as super nice, courteous and helpful, and one reviewer says someone is always nearby stocking and ready to assist. The store is also called well lit and clean. Complaints are sharp, though. Human braiding hair is kept behind the counter, and one reviewer says they waited for assistance that never came, then was told to return the next day. Another was turned away near closing because the line was too long. Two reviewers describe being watched closely, one while testing perfumes near the door, and call it rude and racial profiling. One reviewer wanted an earlier weekday opening, and another disputed an exchange of two packs of hair of different lengths. On the positive side, one reviewer who had searched store to store phoned ahead, and staff confirmed the brand was carried and set it aside for pickup.
Customer Review Summary
Shoppers most often praise the range of stock, with reviewers saying the shelves hold everything they came for plus a few things they did not know they needed, at prices they call reasonable and affordable. Close behind is the help. Several describe the young women on staff as super nice, courteous and helpful, and one reviewer says someone is always nearby stocking and ready to assist. The store is also called well lit and clean. Complaints are sharp, though. Human braiding hair is kept behind the counter, and one reviewer says they waited for assistance that never came, then was told to return the next day. Another was turned away near closing because the line was too long. Two reviewers describe being watched closely, one while testing perfumes near the door, and call it rude and racial profiling. One reviewer wanted an earlier weekday opening, and another disputed an exchange of two packs of hair of different lengths. On the positive side, one reviewer who had searched store to store phoned ahead, and staff confirmed the brand was carried and set it aside for pickup.
Featured reviews
- Rose Jefferies
“The worst beauty supply store I’ve ever been in. If I could give this establishment zero stars I would. The customer service here is terrible. I was in the store for 35 minutes and asked for help with purchasing braiding hair. I was told someone would be with me shortly. I waited in the back of the store and no one ever came. Then I was told after 35 minutes of waiting that the store was closed and then I would have to come back tomorrow to purchase the hair. Wait! I’ve been in the store for 35 minutes waiting for assistance and now you’re telling me I gotta come back to buy hair tomorrow. Absolutely not. The owner was very rude and his I’m thinking his wife. Kept repeating Yes come back tomorrow. I also observed the way the owner walks around paranoid about people stealing something. I will never go into the store to purchase anything ever again. By looking at the reviews, this seems to be a standard for this establishment. There are much better be supply stores to shop in that have respectful customer service.”
- Oladiipo Asahiah
“It has virtually everything I have ever needed to buy and the prices are sooo affordable. Customer Service is top notch.”
- Diary of a Radical
“The older Asian woman who works in the store was literally starring at me the whole entire time while I was testing out perfumes. The perfumes are near the door, and I can understand why they would watch more intensely to make sure no one tries to walk out with any of them.. BUT, unless someone is ACTIVELY trying to steal then there is no need to STARE at someone the WHOLE entire time while they are trying to shop. Very rude and unprofessional. Stop racially profiling people!! Especially since the fact that y’all are poc yourselves. Lady you did all that unnecessary starring and was being judgmental, and just lost out on business. Smh, do better.”
- Jacqueline W
“DO NOT SHOP HERE! I purchased 2 packs of hair from this store, one was longer than the other. I used the longer pack of hair and decided that I wanted to exchange the shorter …”
- Jacqaulene Hall
“I’ve been shopping at this location for a really long time so today when I went in there, I was looking at The human braiding hair and they have it all behind the counter so you have to get assistance so they sent a young lady to assist me. …”
Hours
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- Sunday
Good to know
- AccessibilityHas wheelchair-accessible car park · Has wheelchair-accessible entrance
Amenities
- Has wheelchair-accessible car park
- On-site services available
- Good for quick visit
Show more amenities
- Accessibility· 1
- Has wheelchair-accessible entrance
Location
Beauty supply stores near Beauty Island
- KC Hair Outlet & Salon4.37403.6 mi
wigs, hair product recommendations, hair bundles
| Place | Rating | Distance | Mentioned in reviews |
|---|---|---|---|
| Beauty Island | 3.4165 | — | braiding hair, perfumes, human braiding hair behind counter |
| KC Hair Outlet & Salon | 4.3740 | 3.6 mi | wigs, hair product recommendations, hair bundles |
The 1 nearest beauty supply stores by distance. Ratings, hours and review terms come from public business profiles.
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