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Century Center — Shopping malls in West Springfield

Century Center

Shopping mallsWest Springfield, MA

4.3 out of 5 stars4.3(1,288 reviews)

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Quick info

Memorial Ave, West Springfield, MA 01089, United States

About Century Center

Century Center is a shopping centre in West Springfield, Massachusetts, on Memorial Ave. It is open daily, so any day of the week works for a visit. The address and the daily pattern are the two details this listing confirms about the centre. Exact opening times for each day appear in the hours table on this page, separate from this description. Anyone planning a trip can pair that address with the daily schedule and choose a day that suits them.

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Reviews

4.3/5
1,288 reviews

What reviewers say

Reviewers most often mention variety of stores, discount furniture, veterans furniture program and donation drop-off help.

5★
729
4★
309
3★
177
2★
38
1★
35

Customer Review Summary

Reviewers most often point to the variety of stores, from popular brands to unique boutiques, along with a convenient location and a layout described as easy to navigate. Places to stop for a bite to eat get a mention alongside the shopping. Individual tenants draw praise too. At a furniture store, one reviewer says staff answered every question and a veterans program helped their fiancée get new furniture. Another describes a respiratory therapist as thorough, knowledgeable and kind, someone who walked them through using a new device. Complaints are fewer but specific. One reviewer found the same furniture store a hassle because nobody greeted shoppers in the first-floor discount area, with staff standing upstairs looking down, so getting help meant climbing the stairs. Another calls the parking lot tight for the size of the stores, and one notes a delivery took a while but understood it came from another state. At the Savers donation drop-off, one reviewer says an employee came right out and helped empty the car.

Featured reviews

  • Kelsey Smith
    “Parking kinda sucks. Kinda tight parking lot considering the size of the stores.”
  • Eduardo Sanchez (Eddie)
    “Has a great variety and a convenient location”
  • Mt. Man
    “Went to Bob's discount furniture. What a joke this place is. You walk in the door and they have discount furniture on first floor. When you enter there is nobody there to great you. They are all standing upstairs looking down at you when you come in. In order to get someone to help you with discount furniture you have ro wak up the stairs to get them. It should be the other way around. They sdould be coming down to help you or at least assign someone to work down there. Not worth the hassle. Took business elsewhere where they great you right at the door when you come in and take you to where they have to.”
  • Mark Critelli
    “Century Center has a fantastic variety of stores, from popular brands to unique boutiques. I found everything I needed and then some! The layout is easy to navigate, and there are plenty of places to stop for a bite to eat. I highly …”
  • Tremendo For You
    “Friendly staff. Attention to detail. Delivery took a bit understandable came from out of town another state.”

Hours

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

Good to know

  • Parking
    Free parking lot · Paid parking lot
  • Accessibility
    Has wheelchair-accessible car park · Has wheelchair-accessible entrance · Has wheelchair-accessible toilet

Amenities

  • Has wheelchair-accessible car park
  • Free parking lot
  • On-site services available
  • Has toilet
Show more amenities
Accessibility· 2
  • Has wheelchair-accessible entrance
  • Has wheelchair-accessible toilet
Parking· 1
  • Paid parking lot

Location

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