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The Nailshop — Nail Salons in Decatur

The Nailshop

Nail SalonsDecatur, GA

4.2 out of 5 stars4.2(1,178 reviews)

Quick info

+1 404-241-8606
2756 Candler Rd, Decatur, GA 30034, United States

About The Nailshop

On Candler Rd in Decatur, The Nailshop is a nail salon that takes customers on a walk-in basis. Pedicures start with a foot soak before the technician begins work, and manicures move to a separate table station rather than staying at the pedicure chair. A full mani/pedi visit runs from about two hours up to three. Customers choose from a color chart with a wide range of polish shades, and gel polish is available as an add-on beyond the base service. Payment is often required upfront, in cash, before the service is completed. The salon opens Tuesday through Sunday and stays closed on Mondays.

Reviews

4.2/5
1,178 reviews

What reviewers say

Reviewers most often mention long wait times, pay before service completed, acrylic removal with drill and gel polish upcharge.

5★
794
4★
140
3★
57
2★
35
1★
152

Customer Review Summary

The pedicure draws the most consistent praise, with several reviewers describing it as relaxing and thorough, one out-of-state traveler calling it the best they've had and a longtime customer praising a two hour pampering session. Close behind, reviewers note the wide color selection and well trained staff, with one crediting a specific technician as skilled with thick or discolored toenails. Specific services named include a hybrid fill-in and a cat-eye gel design. Recurring complaints carry real weight: long waits, one reviewer left over an hour past being told they were next, another soaked for thirty minutes unattended, upfront cash payment demanded before service, and surprise upcharges, an added fifteen dollar gel fee or a fill-in totaling more than a full set. Rushed or incomplete pedicures and chipped polish also recur. One reviewer recounts a technician drilling off acrylic despite repeated requests to soak it instead, and describes broken skin and alcohol sprayed on the wound during the pedicure. Another says a child was turned away from a simple polish service.

Featured reviews

  • YOGI Johnson
    “I live out of state and anytime I'm coming or going through GA, I'm stopping. The pedicure is the best I've had hands down. They take their time and really allow u to relax and enjoy the experience. My feet are baby soft when I tip on outta there.”
  • Connie Dennis
    “I went in today to get a manicure and pedicure, I must say I came out like someone didn’t want to work today because both pedicure/manicure was a big disappointment. I don’t blame the girl that did the job I blame the owner of the salon because while I was getting my pedicure one of the girls that was helping the ones that were providing the service came over to her and asked for $80 for the nail color chart, so after watching the girl doing my services I figured it out these girls must be independent contractors where they must need to have their own equipment because no soon as the girl used someone else nail chart the girl came over and asked for money and the girl asked her for a large file to do my feet and she just ignored her, the girl use the little flimsy file you usually use for your nails try to file my feet. It was a disaster to see and usually I would be very verbal but I didn’t because I could tell the girl doing my feet felt some kind of way and I saw her carrier didn’t have all the tools she should have had i let it go because my daughter didn’t want me to say anything about the service I was getting. Tiffany (the owner) should do better by making her staff they have everything they need when working with clients, you charge to much for the service I received”
  • Fre M
    “My first time visiting and DEFINITELY my last. I came to get my granddaughters nails polished I wasn’t receiving a service. I was told that she was too young but didn’t see anything posted about an age restriction. I have NEVER had anything like this happen before. They should be ashamed.”
  • World Traveler
    “There is a nail salon on every corner, sometimes 2 but none like this one. I travel the world and have never been to a nail salon this organized, this accommodating, this size with many services and well trained staff. They use the best products and they have every color under the color wheel. I love it. Its worth the 35 minute drive and the cash value they charge. The owners are wonderful people and im a lifelong customer. Sometimes I need service quick so I go locally and every time im dissatisfied. I guess because I am used to excellence and its hard to except less. I dont want my skin drilled and don't rush me so you can move on. At this nailshop that isnt the case. Expect a 2 hour pampering session that you will enjoy and return for. Definitely go on a day off. This is not your quick fix salon. They do it right. Trust me. As a nail tech license holder i know Good service when it comes to nails. Customer since 2002!”
  • Toni R
    “I’m here and more than a bit annoyed. I came in at 4:45 on a Sunday and was sat with my toes soaking for about 30 minutes before anyone came to actually see me. I paid for the deluxe combo gel and was looking forward to the massage and the towel wrap. I was moved from my pedicure location, to sit at a table for my manicure; which was fine but the job wasn’t complete before I was moved. I asked for a small design on one finger as I got to the manicure process and was told that the person who does them needs to know in advance. I would be fine knowing any of these things, if you didn’t have to pay upfront before services are rendered. I don’t feel like I got a true experience for my first time here and felt more rushed when they realized I was sitting in the back like they forgot about me. My nails look great! But the whole process itself was a time suck. I was there for 3 hours.”

Hours

Monday
Closed
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

Good to know

  • Reservations
    Walk-in only
  • Accessibility
    Has wheelchair-accessible car park · Has wheelchair-accessible entrance · Has wheelchair-accessible toilet

Amenities

  • Has wheelchair-accessible car park
  • On-site services available
  • Has toilet
  • Accepts walk-ins
Show more amenities
Accessibility· 2
  • Has wheelchair-accessible entrance
  • Has wheelchair-accessible toilet

Location

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