JB Beauty Supply
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Quick info
About JB Beauty Supply
A beauty supply store in Bridgeport, Connecticut, JB Beauty Supply sits at 66 John St, near the city transit center. The shop centers on hair selection, with wigs and packaged hair, including a boxed human hair option. Basic hair-care products such as Shea Moisture sit alongside them, and the team will order in items that are not on the shelf. Trying on a wig requires buying a wig cap, and the number of wigs a customer can try on is limited. Refunds are not available on many items, so shoppers should ask before buying. The store is open Monday to Saturday and closed Sundays. Parking nearby can be hard to find.
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Reviews
What reviewers say
Reviewers most often mention $10 box human hair, wig try-on limit, hair variety selection and special orders.
What reviewers say
Reviewers most often mention $10 box human hair, wig try-on limit, hair variety selection and special orders.
Featured reviews
- unicorn water
“Been coming for years love this team they are the best with my hair and what i need.”
- Sam Solomon
“Really frustrating experience. I am newly bald and looking to start wearing wigs. I've been to many hair supply stores in my life though, as I was an avid hair extension user myself and I do my nieces hair monthly. (I've been to this location a few times before for a quick supply run for her) I have always had a difficult time wearing wigs because of my odd hairline and small forehead, but now that I am completely bald I wanted to try some wigs on in person to specifically test different hairline and lace styles to see how my hairline shown through. I drove out of my way to get to this store today because it had the best reviews in the area. Parking when I got there took 15 minutes to find a spot 4 blocks away. All that to say that when I finally got in there I was ready and very excited to finally try on some wigs. I picked up the first wig to try and an associate came over and told me I needed a wig cap in order to try on. I said oh of course no problem, I didn't think to ask for one since I am literally bald but makes sense for cleanliness so I said yes for sure I'll take one to wear. He hands me one that is black and says I need to pay for it to use it. I said okay fine I'll pay for it but I would like a flesh toned one please because my entire purpose for coming there is to test lace types and how my hairline shows through. If I put a pitch black cap on I won't be able to do that. He comes back with a flesh tone one but tells me that one is double to price......okay fine. I take it and put it on and finally pick up my first random wig to get started. He THEN tells me 'Oh by the way there's a try on limit of three wigs'......????? I said are you kidding me? We just went through this whole conversation about why I am here, and had me pay extra for a flesh tone wig cap, and only when I place the first wig on my head are you going to tell me I can only try on two more??? He then said "okay I'll let you try five then" !! The whole thing felt shady and honestly just annoying from a customer standpoint who the hell, especially a new time wig owner, is making a large investment in a wig after only trying three-five on????? Sure as hell not me. I've been to many beauty supply stores with friends of mine who were able to try on whatever they liked ... because that's how you foster a good returning customer experience and how you give your customer confidence to invest in your product. This place lost me as a customer for any kind of product and unless your stopping here for just a few quick hair styling supplies I would not recommend coming here, especially for buying wigs.”
- Regina Mcbride
“I love this store their prices are very good and they have whatever you’re looking for very respectable nice people and if they don’t have what you are looking for, they will order it for you!”
- street nurse
“Good place but no refund on a lot of things like most beauty stores”
- Mr. Vera
“Ugly on the in & out. They only sell cheap products. …”
Hours
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- Sunday
- Closed
Customer Review Summary
Reviewers most often point to the hair selection and low prices, with the packaged human hair sold in a box singled out as a bargain for a bob or a quick style. Several describe staff as sweet, knowledgeable and eager to help without hovering, and one says the store will order an item it does not stock. Some travel from New Haven or two cities away to shop here, and others have come for years as a convenient one stop shop near the city transit center. Close behind, one reviewer finds the basics for an installation, including Shea Moisture, though oils, shampoos and gels are limited. The main complaints concern policy. One reviewer who wanted to try on wigs was charged for a wig cap, charged double for a flesh toned one, then told of a three wig try on limit only after starting, which was raised to five. Another notes there are no refunds on many items, and one calls the store ugly inside and out, selling only cheap products. A reviewer also mentions a 15 minute search for parking four blocks away.
Amenities
- On-site services available
- Good for quick visit