Family Garden Chinese Restaurant
Quick info
About Family Garden Chinese Restaurant
Family Garden Chinese Restaurant serves Chinese food for collection and delivery on US-80 in Phenix City, with a menu that runs to 142 dishes alongside spring rolls, pork egg rolls, shrimp rolls, fried crab meat sticks, and chicken nuggets. Orders go through phone and counter service rather than table seating, and the same counter also sells non-food items such as lingerie, yoyos, pencils, and Pokemon cards alongside the food menu. The restaurant operates Monday through Saturday and stays closed on Sundays. Orders are currently taken by walk-up or phone call, with the doorway barricaded and notices posted on the windows directing customers accordingly.
Good to know
- ReservationsAccepts reservations
- ParkingFree of charge street parking · Free parking lot
- AccessibilityHas wheelchair-accessible car park · Has wheelchair-accessible entrance
- Good for kidsGood for kids
- DietaryServes organic dishes · Serves vegetarian dishes
Menu & Prices
142 dishes- Get collection or delivery
- Vegetable Spring Roll (Each)
- Pork Egg Roll (Each)
- Shrimp Roll
- Fried Crab Meat Sticks
- Chicken Nuggets
Reviews
What reviewers say
Reviewers most often mention orange chicken, crab ragoons, general tso chicken and sweet and sour pork.
What reviewers say
Reviewers most often mention orange chicken, crab ragoons, general tso chicken and sweet and sour pork.
Customer Review Summary
Reviewers most often return for the general tso chicken and sweet and sour pork, with spare ribs and egg rolls also earning praise for being fresh and flavorful; one longtime customer notes the food tastes the same as it did years ago. Close behind, several mention the store's odd retail mix, from lingerie to yoyos to Pokémon cards sold alongside takeout, and one visitor found the restaurant operating as walk-up or call-in only, doorway barricaded and reachable by phone. But a real split runs through the reviews: multiple diners describe rude or rushed treatment from staff taking phone and counter orders, and complaints recur around getting a wrong order fixed, orange chicken described as hard and dried out from sitting by the stove, egg rolls one reviewer says made their child gag, and crab ragoons that came back burned and were refused a remake despite a large tip left on the order.
Customer Review Summary
Reviewers most often return for the general tso chicken and sweet and sour pork, with spare ribs and egg rolls also earning praise for being fresh and flavorful; one longtime customer notes the food tastes the same as it did years ago. Close behind, several mention the store's odd retail mix, from lingerie to yoyos to Pokémon cards sold alongside takeout, and one visitor found the restaurant operating as walk-up or call-in only, doorway barricaded and reachable by phone. But a real split runs through the reviews: multiple diners describe rude or rushed treatment from staff taking phone and counter orders, and complaints recur around getting a wrong order fixed, orange chicken described as hard and dried out from sitting by the stove, egg rolls one reviewer says made their child gag, and crab ragoons that came back burned and were refused a remake despite a large tip left on the order.
Featured reviews
- Ricky
“If i can give them a less than a star i would. I ordered orange chicken with fried rice. The chicken hard and dried and soaked in sauce. The chicken pieces sits in a box by the stove all day until it's ordered. I took it back and they was …”
- Carrie White
“Would not recommend based on the TERRIBLE RUDE interaction I had with the woman on the phone while trying to place a ToGo order. Don’t waste your money here!!”
- Livi Byrd
“I don't care if the lady on the phone is a bit short with customers, the food was pretty good and that is what matters to me.”
- Aaron Taylor
“My crab ragoons were cremated. I think there was some animosity once i brought them back to the store and said they were overcooked. She refused to remake them, mind you it’s an $8 menu item. I had even tipped over 50 percent of my order cost. I’m a regular. I am always nice and buying stuff in the store I don’t need. But that’s the last time I’ll ever get burned by that place again. Literally burned, just like my poor crab ragoons.”
- Joshua Simmons
“I use to think this place was half some what ok. I understand you will have you moments when a mistake happens. But if something is wrong with your food don't you have a right to tell them something is wrong. So you know the have recently …”
Hours
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- Sunday
- Closed
Highlights
- Popular for popular for lunch
- Popular for popular for dinner
- Popular for good for solo dining
Amenities
- Has wheelchair-accessible car park
- Free of charge street parking
- Accepts reservations
- Offers takeaway
- Serves dine-in
- Good for kids
Show more amenities
- Serves vegetarian dishes
- Casual
- On-site services available
- Serves comfort food
- Has counter service
- Good for solo dining
- Offerings· 3
- Serves organic dishes
- Quick bite
- Serves small plates
- Accessibility· 1
- Has wheelchair-accessible entrance
- Dining options· 2
- Serves lunch
- Serves dinner
- Atmosphere· 1
- Quiet
- Parking· 1
- Free parking lot
- Popular for· 2
- Popular for lunch
- Popular for dinner
- Crowd· 1
- Good for groups
Location
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