The Terrace Sports Bar & Kitchen

Featured reviews

• G

  Google user

  ·2 months ago

  “Visiting York for a few days. We nipped in for a quick respite on the passing, and ended up staying for 3 hours. We had no intention of eating there but really glad we did. Excellent food. Excellent location Superb service This place should be on the tourist lists with The Minster and The Rail Museum.”

• G

  Google user

  ·3 months ago

  “Homemade food abosolutely delicious visiting York all the way from Bonnie Scotland steak and mushroom pie succulent melt in mouth with a Luscious gravy and real chunky chips that were chips. Reasonable priced and good music can not praise it enough having tasted good food like this for years 3 happy well fed customers”

• G

  Google user

  ·4 months ago

  “Created an account just to leave this review, went here once and won’t be returning. We were told to buy drinks within minutes of sitting down, and throughout our visit it felt like you were constantly being watched. As soon as your glass was empty it was taken away, and before long you were being told to buy another drink or leave. During the game, the owner also came round tipping everyone’s pints in glasses and pouring them into plastic cups without any explanation. A simple reason why would have gone a long way, but instead it just added to the strange atmosphere. After reading other reviews, it’s clear this wasn’t just our experience. Plenty of people mention being pressured to keep drinking or being told to get out, so this seems to be how the place is run. The owner’s replies to negative reviews are also incredibly rude and unprofessional and littered with spelling mistakes. Rather than listening to customers, they seem to just argue with them. There are far better places to spend your money where customers are actually made to feel welcome.”

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• G

  Google user

  ·4 months ago

  “I visited The Terrace Sports Bar & Kitchen to watch the England vs Mexico match. The one positive I have to mention is the atmosphere created by the England fans. They were brilliant and made what should have been a fantastic evening. Unfortunately, the behaviour of the owner, the bouncers and one member of staff completely overshadowed the experience. We arrived as a group of four. Two of us went straight to the bar and bought drinks while the other two sat down for around five minutes before getting theirs. Within those five minutes, the owner approached us and told the other two that they needed to buy a drink immediately or they would be thrown out. We found this unnecessarily aggressive, especially considering how little time had passed. Throughout the match, staff were constantly collecting empty glasses. If your glass had been empty for more than a couple of minutes, it was taken away, and if you then went around ten minutes without another drink, you were approached again and told to either buy another drink or leave. It created an uncomfortable atmosphere where you almost felt you had to pace your drinking around avoiding being challenged, rather than simply enjoying the football. By that point we would have left, but every other venue showing the game was already full, so we had little choice but to stay. There were several other incidents that made the evening unpleasant. A member of staff repeatedly squeezed through crowded areas to collect glasses, often blocking people’s view of the screen. When England scored, she happened to be collecting glasses near a group of supporters who celebrated loudly, as football fans naturally do, and she immediately started telling them off. Another woman, who appeared to work there but had been watching the game herself, also repeatedly went over to the same group even after they had settled down. Two supporters were thrown out after England’s first goal purely because of the way they celebrated. Every time England scored, one of the bouncers would come inside, stand in the middle of the room watching everyone and begin confronting different tables. Before kick-off, he even told someone off simply for chanting “England”. It felt as though normal football celebrations were being treated as a problem rather than something to be expected at a venue advertising a live England match. It’s a shame because the supporters made the atmosphere enjoyable despite everything else. However, the constant pressure to keep buying drinks and the confrontational approach from management and security made the evening tense and uncomfortable from start to finish. If you’re looking for somewhere to enjoy a big football match, I’d recommend choosing a venue where fans are made to feel welcome rather than monitored. Sadly, I won’t be returning for another game. ————— In response to your poorly worded and frankly embarrassing reply which unfortunately reinforces exactly why I left the review. My issue was never that your staff collected glasses. It was that they were constantly being sent out during the match, repeatedly squeezing through packed crowds and blocking the screen. This could easily have been done less frequently and with far less disruption. More importantly, much of your response has nothing to do with us. Nobody in our group jumped on your furniture, nobody in our group had taken drugs, and nobody in our group was chanting before kick-off. You’re attacking us for behaviour we simply didn’t engage in. The concerns I actually raised were the aggressive way we were spoken to, the constant pressure to keep buying drinks or leave, and the confrontational atmosphere created by management and security. Instead of addressing those points, you’ve chosen to instead reinforce them by insulting customers calling them “free loaders” and referring to a “soup kitchen”. People reading the reviews can make up their own minds. Based on both our experience and the way you childishly choose to respond to criticism. Thanks for the laugh while reading your reply 👍”

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• G

  Google user

  ·5 months ago

  “Planned to come here to watch the football, order food and soft drinks. Asked for id when we were ordering (by the bouncer) we were the told we needed to leave even though we wasn’t ordering alcoholic drinks. Bouncer is rude and clearly has no people skills”

• G

  Google user

  ·7 months ago

  “Went in whilst visiting York for my daughter’s birthday, staff were friendly and the food was amazing, probably one of the best burgers I’ve ever had. A great place to watch champions league football, there’s a multitude of screens around the bar. Many thanks for a great evening 🙏”

• G

  Google user

  ·8 months ago

  “Overall a nice pub, friendly staff and good music levels. We popped in between lunch and dinner, it was quiet so we are unsure what it is like at other times. Good portion of nachos and sweet potato fries. Garlic bread with cheese was a bit odd.”

• G

  Google user

  ·1 year ago

  “Absolutely unbeliveable food and service. Unexpected dropped for a quick drink, and something to eat was a little expensive, but the quality of the food more than made up for it. The pulled pork wrap was perfect, which is hard to come by. And the burger and hkme made chips were delicious. Had hints of all sorts of different flavours, which were a wonderful combination. The drinks were presented amazing, as you can see in the picture. i was well impressed you could tell they were made with premium and fresh ingredients. Highly recommend stopping by this lub simply if you want to watch the races or football or get something to eat. Amazing menu, something for everyone. And amazing staff went out of their way for us!”

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• G

  Google user

  ·2 years ago

  “Nice bar. Reasonable prices for York. Had the large fish finger sandwich, which was basically a small fish in a sub. Nice big chips, but because of the size they wasn't very crispy. If they're gonna serve chips that big, they need to be double fried in beef dripping to get the chips described in the menu. Overall, I wouldn't go back.”

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• G

  Google user

  ·3 years ago

  “I recently bought a burger from here and it was amazing. A double burger, thick ones, pink inside and super juicy. It'd been several years since I was there but the food is still terrific. How terrific? I'm going there tomorrow.... Just had the 3 bean chilli burger and it was superb. Again the double burgers were beautifully cooked, light pink and very juicy (the 3 bean chilli added to the flavour) Very impressive again and I'm very happy!”

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