KFC Yeovil - Western Avenue
Quick info
About KFC Yeovil - Western Avenue
KFC Yeovil - Western Avenue is a fast food restaurant on Unit 8 Lufton Way serving fried chicken buckets, combo meals and sides. Orders are placed on a walk-in basis, and staff bring food to the table rather than calling customers to the counter. The team also circulates through the dining area to check on customers eating in store and to clear away trays once they finish. The restaurant opens daily, giving a consistent window for eating in or collecting an order.
Good to know
- ReservationsWalk-in only
- ParkingFree of charge street parking · Free parking lot · Paid parking lot
- AccessibilityHas wheelchair-accessible car park · Has wheelchair-accessible entrance · Has wheelchair-accessible seating
- Good for kidsGood for kids · Good for kids birthday · High chairs available
- DietaryServes vegan dishes · Serves vegetarian dishes
Reviews
What reviewers say
Reviewers most often mention table service, rubbish left on tables, order accuracy issues and fresh chips.
What reviewers say
Reviewers most often mention table service, rubbish left on tables, order accuracy issues and fresh chips.
Customer Review Summary
Reviewers most often mention KFC's core order accuracy and staple items like the mighty bucket, with several praising food that arrived hot and correct, chips described as fresh, and one diner calling the temperature perfect. Close behind, cleanliness draws repeat comment, with multiple reviewers noting a spotless dining room and staff who circulate to check on tables and clear rubbish, one describing a cleaner who personally delivered food and cleared up afterward. Service is inconsistent, though: some call it quick and friendly, while others describe a manager who seemed disorganized and unhelpful toward staff. The recurring complaint centers on the drive-through and order accuracy, with reviewers reporting a mighty bucket delivered with the wrong chicken mix, a lengthy unattended drive-through forcing one customer inside, and rubbish left uncleared across tables and floors during a separate visit. Wait times drew frustration on busier visits, though one reviewer credits a specific staff member by role for eventually working through the backlog of waiting customers.
Customer Review Summary
Reviewers most often mention KFC's core order accuracy and staple items like the mighty bucket, with several praising food that arrived hot and correct, chips described as fresh, and one diner calling the temperature perfect. Close behind, cleanliness draws repeat comment, with multiple reviewers noting a spotless dining room and staff who circulate to check on tables and clear rubbish, one describing a cleaner who personally delivered food and cleared up afterward. Service is inconsistent, though: some call it quick and friendly, while others describe a manager who seemed disorganized and unhelpful toward staff. The recurring complaint centers on the drive-through and order accuracy, with reviewers reporting a mighty bucket delivered with the wrong chicken mix, a lengthy unattended drive-through forcing one customer inside, and rubbish left uncleared across tables and floors during a separate visit. Wait times drew frustration on busier visits, though one reviewer credits a specific staff member by role for eventually working through the backlog of waiting customers.
Featured reviews
- Robin Thorne
“Waited over 45 mins for order. Total chaos customers waiting over 45 mins..staff didn't seem to be organised. Until one worker, who's name I think was Josh, started to clear back lock of customers. Well done Josh.”
- Alex
“I've been going to this KFC ever since it opened it's had it's up and downs over the years but generally it's a good place to eat especially now, I should think it's under new management because the place is spotless, staff are quick …”
- Mark Perham
“The food was poor, but not as poor as the place itself. The staff were clearly rushed off their feet and the manager didnt seem to have a clue and had no interest in helping the other staff members. We went on Wednesday and it will be the last. Positive note, the server was friendly and polite along with a smile, the same cant be said for the manager. I wonder what kfc would make of the situation if they knew how it was run here.”
- Dawid Kubiak
“Drive through was empty after waiting for 5 minutes and repeatedly calling out when I went at 7pm on a weekday so had to go inside to order my food only to receive the wrong meal. As I saw how unorganised the place was due to leaving the drive through unmanned I knew it was not worth my while to drive back 10 minutes just to complain as you can tell nobody cares about their job. For future reference, a mighty bucket consists of 2 fillets 2 wings and 2 original recipe chickens, not 1 of each. I was a victim of robbery today, will not be returning. Avoid!”
- Paula Duncan
“Down this way on a little road trip, found this branch of KFC clean, fast service and very tasty food.”
Hours
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- Sunday
Highlights
“Restaurant chain known for its buckets of fried chicken, plus combo meals & sides.”
- Popular for popular for lunch
- Popular for popular for dinner
- Popular for good for solo dining
Amenities
- Has Wi-Fi
- Has wheelchair-accessible car park
- Free of charge street parking
- Has outdoor seating
- Has no-contact delivery
- Offers takeaway
Show more amenities
- Serves dine-in
- Family friendly
- Serves vegan dishes
- Casual
- On-site services available
- Serves coffee
- Dining options· 6
- Serves lunch
- Serves dinner
- Has catering
- Has counter service
- Serves dessert
- Has seating
- Parking· 3
- Free parking lot
- Paid parking lot
- Plenty of parking
- Facilities· 1
- Has toilet
- Crowd· 1
- Good for groups
- Accessibility· 3
- Has wheelchair-accessible entrance
- Has wheelchair-accessible seating
- Has wheelchair-accessible toilet
- Family-friendly· 4
- Good for kids
- Good for kids birthday
- High chairs available
- Has kids' menu
- Service options· 2
- Offers delivery
- Has drive-through
- Offerings· 3
- Serves late-night food
- Quick bite
- Serves vegetarian dishes
- Popular for· 3
- Popular for lunch
- Popular for dinner
- Good for solo dining
Location
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