Toby Carvery Worcester Park

Featured reviews

• K

  krazedsnakey

  ·1 week ago

  “Am so disappointed with today’s lunch. My wife came in at 1pm after booking a table as we fancied a really good carvery lunch, we were greeted at the front reception and brought to our table straight away and our table was clean and we loved the decor. So far so good. The waitress asked us what we wanted to drink. After 5 minutes another waitress asked what we wanted to drink which was slightly strange. The drinks took about 10 minutes to arrive after that. The restaurant was busy so I get that service can be slightly slow sometimes. The meat was tender although really not much of it. I asked for the beef and there was so much fat coming off when he was carving off and the carver decided to put the fat on my plate as well which is off putting. Some of the roast potatoes were ok and some were just hard and horrible. I think we can all agree that it’s the roasties that make a roast. Lots of empty trays so couldn’t even get the full range of vegetables. Not once were we asked if the food was okay. My wife witnessed a waitress laying down knives and forks after she had been handling dirty plates. He was holding the prong end of the forks and hadn’t washed her hands. There were a couple either side of us who were waiting patiently to be asked what they wanted to drink. They were both frustrated and in the end one of them went to the bar to get his own drinks. I had to ask for the bill twice. Not one member of staff asked if we wanted desserts. Finally when the bill came the girl who attended us to take the money had a face which forgot to smile. Don’t even say hello, didn’t ask how are meal was or even say thank you. Pretty much just shoved the card machine in my face. Food was just about ok all in all but the organisation artfifude of the staff sucked. The sad thing is that when someone leaves critique on google the reply from the owners says they appreciate the feedback and say the comments help to do better. Obviously not the case as this was a shambles and aren’t even bothered speaking to the person who has left the review. This place compared to the one near Windsor is totally different in the way that they actually give a stuff about the customers”

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• T

  Tanisha Basha

  ·1 week ago

  “Came on a Sunday - we came just as the rush finished so had to wait a little while for fresh food to come out but staff were so nice. Jo was our waitress and was lovely. My son was trying to win a Teddy from the claw machine but didn’t manage to get the one he wanted after 2 goes so one of the chefs Ollie came round and payed for him to have another go whilst cheering him on to get the one he wanted”

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• I

  Iwona Tula

  ·1 week ago

  “A family of 5 of us went for Sunday roast around 4.00 pm. The restaurant was fully booked and a long queue constantly at the desk. We were offered a table at the bar area to avoid waiting. The roast was very good, large variety and plentiful. Make a booking especially on Sunday to avoid disappointment. The best however was the staff, the friendly guy at the desk and my favourite person, Allan who kindly kept my handbag safe as I left it under the table and went back in tears five hours later deeply hoping to get it back and of course that I did. Thank you very much Allan ❤️”

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• S

  Samantha

  ·1 month ago

  “Our server was a young man (maybe Derek?) and he was absolutely wonderful. We had a large party with children and he was so attentive and really looked after us. The rest of the staff were also fantastic as I'd brought my own dessert in for my daughters birthday and they went above and beyond. Plus everyone sang Happy Birthday when I came out with the cake! We really couldn't have asked for more.”

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• J

  Jimmy Ho

  ·2 months ago

  “Tobys carvery home of the roast 👍👍 yorkshire puds macaroni gravy sauce canberry suace 🥰 love it.”

• A

  Anisoara-Lucia Cicio

  ·2 months ago

  “This was my first experience here. We ordered both courses from the set menu, including tomato soup as a starter, but the main course arrived first without any explanation or apology. It would have been helpful if the staff had explained the delay and asked whether we wanted to wait. The main course was acceptable, but the service felt unprofessional and lacked communication. We were also initially told that dessert was available, only to be told after our meal that it was not. Unfortunately, the overall experience was disappointing.”

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• C

  Colin Woolley

  ·3 months ago

  “Good value for money, lots of deals to be had. Timing has to be right, when it is busy the staff are overwhelmed (too few of them) and service of drinks and dessert can be very slow. At busy times the turnover of food means that the food is fresh, although they run out of dishes and the queue grinds to a halt At quiet times the food can suffer from sitting under the hot lamps for too long.”

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• G

  George Wakefield

  ·4 months ago

  “Visit today hot drinks first took the bartender 5 attempt to find a clean cup .the tray he put the drinks on was not clean at all I will post the picture the tea pot was a coffee pot and the cup was a coffee mug no proper cups and saucers. The food was OK as we went early slow service from the staff took two attempts to put the ropes unfortunately queues at the carvery not much idea what he was doing”

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• J

  Jordan Ward

  ·7 months ago

  “Staff were very friendly and the food was amazing. Came for the famous carvery after not being in a Toby’s for years, was not disappointed at all, got a large portion of food, the turkey was fresh and tasted amazing. The staff here were warm and welcoming sat us down immediately and our drinks order was taken straight away. Venue is well light and warm feeling, luckily it wasn’t too busy as I came on a Monday evening, value is amazing as I genuinely expected to pay a lot more, bill came to £32 for two people for carvery, drinks and a dessert. Will be coming back next time I’m in the area! Big shout out to our server Arlo who was going above and beyond, can see he was a hard worker and he deserves the recognition!”

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• D

  David Mawson

  ·8 months ago

  “My first time here today. Staff on duty not very attentive seemed to be more interested in chatting to each other than attending to guests. We had to ask to get service after we were seated. Anyway, carvery looked terribly dry. Food probably been there all day drying out. My friend had to ask for fresh roast potatoes as the ones on the carvery were rock solid. Impossible to eat them without a steak knife. Building is old and run down. Whole place could do with a refurbishment including the loos. Outside grotty too bits of rubbish everywhere. Not sure I would come back if this is indeed brand standard.”

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