Costco Food Court
Quick info
About Costco Food Court
Costco Food Court sits inside the Costco Europe Superstore in Watford and serves a small fast food menu on a walk-in basis, open daily. Orders go through touch screen terminals rather than a staffed counter, and staff call out order numbers once food is ready. The menu runs to two dishes plus a latte, with a jacket potato topped with baked beans and cheese a recurring order. Drink refills are unlimited once a cup is bought. Waits can run long even for simpler orders like the jacket potato or a smoothie, so customers should expect the queue at the terminals to take time during busier periods.
Good to know
- ReservationsWalk-in only
- ParkingFree parking lot · On-site parking
- AccessibilityHas wheelchair-accessible car park · Has wheelchair-accessible entrance · Has wheelchair-accessible toilet
- Good for kidsGood for kids
Reviews
What reviewers say
Reviewers most often mention jacket potato, slow order wait times, touch screen ordering and mango smoothie order.
What reviewers say
Reviewers most often mention jacket potato, slow order wait times, touch screen ordering and mango smoothie order.
Customer Review Summary
Wait times dominate the feedback, with repeated accounts of 15 to 45 minutes for simple orders, whether a jacket potato, a mango smoothie, or a slice of pizza; several describe understaffed counters, one noting the supervisor stayed off the line despite a visible queue, and another calling the ordering process disorganised after being served behind later customers. One diner also describes chaotic, selfish crowd behaviour at peak times with staff seeming helpless to manage it. Against that, praise centers on the jacket potato with baked beans and cheese, singled out as affordable at under three pounds with an unlimited-refill drink, and one reviewer highlights the touch-screen ordering terminals as removing the need to queue to order. Prices are repeatedly called affordable, though one visit was marked by mess at closing time and another by a limited menu during unannounced refurbishment.
Customer Review Summary
Wait times dominate the feedback, with repeated accounts of 15 to 45 minutes for simple orders, whether a jacket potato, a mango smoothie, or a slice of pizza; several describe understaffed counters, one noting the supervisor stayed off the line despite a visible queue, and another calling the ordering process disorganised after being served behind later customers. One diner also describes chaotic, selfish crowd behaviour at peak times with staff seeming helpless to manage it. Against that, praise centers on the jacket potato with baked beans and cheese, singled out as affordable at under three pounds with an unlimited-refill drink, and one reviewer highlights the touch-screen ordering terminals as removing the need to queue to order. Prices are repeatedly called affordable, though one visit was marked by mess at closing time and another by a limited menu during unannounced refurbishment.
Featured reviews
- Karl Wells
“Its taken 45 minutes to get our food, so it would have been quicker to get McDonald's down the road. The staff behind the counter were trying their best but just couldn't keep up, but its a shame that the supervisor didn't help behind the counter as T could see the large queue.”
- Keith Li
“They really need some digital signage, instead of calling out numbers, to help the hard of hearing.”
- Flora Gashi
“I come on Thursday and last week as all I waited 45 min for 2 jacket potato's and slice of pizza. This is not acceptable the company wants to make money but are not hiring enough people to work. I felt so sorry for the staff they locked tired and overworked .”
- Eric McLoughlin
“Today I had what was a near-perfect fast food experience in Costco's food court. There is no more queuing to ask for what you want; you select what you want from one of five touch screen terminals, which are well removed from where the food …”
- Mr Pople
“Service in unbelievable slow. Price is good but would actually rather pay a bit more then wait 15+ minutes for a jacket potato! No communication to customers that it was refurbishing the food court so went there and had a menu so limited it really wasn’t worth them bothering. Very annoyed customer.”
Hours
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- Sunday
Highlights
- Popular for popular for breakfast
- Popular for popular for lunch
- Popular for good for solo dining
Amenities
- Has wheelchair-accessible car park
- Free parking lot
- Offers takeaway
- Serves dine-in
- Good for kids
- Casual
Show more amenities
- On-site services available
- Serves coffee
- Quick bite
- Has counter service
- Serves dessert
- Good for solo dining
- Dining options· 3
- Serves breakfast
- Serves lunch
- Serves dinner
- Popular for· 2
- Popular for breakfast
- Popular for lunch
- Facilities· 1
- Has toilet
- Accessibility· 2
- Has wheelchair-accessible entrance
- Has wheelchair-accessible toilet
- Parking· 1
- On-site parking
Location
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