Jack's Waterfront

Featured reviews

• G

  Google user

  ·1 month ago

  “As a group of 4, 23 year old lads we usually will eat anything anywhere with little to no complaints whatsoever. However, this is the first time I’ve ever logged into an old email account just to write a review, it was that bad. The whole experience. As we walked in we were told ‘menus are there’. Nothing else. So we waited, assuming we were just meant to be seated. After 2/3 minutes the same worker came over and asked if we were alright in an awfully rude tone. All it would’ve taken is a ‘sit yourself down anywhere and order at the counter when you’re ready’. Is it really that hard? Place was empty anyways, not like they had owt else to do. Surprised they didn’t ask us to come back and cook the food ourselves. After looking at the menu we were hopeful, bar the fact my mortgage was cheaper. We then went up and ordered, all of us went for burgers and tap water. We were then met with a ‘could’ve told me cos I would’ve just given you a jug’ after she poured us all individual waters. In that same awful tone as previous. We found this funny because nowhere on the menu did it say that everything was served with a side of sarcasm and derision. Went to the toilet shortly after this and the kitchen door was wide open so naturally looked in. Strait of Hormuz is looking better than that place. No standards whatsoever. Gordon Ramsay would have a field day here. After waiting a short while my burger came but my friends food all came 10/15 minutes later so I’d already finished by the time they even started eating. May aswell have just come on a solo date. Don’t even get me started on the food. Cheap produce stuck in between a 80p Tesco bun with less structural integrity than the mountains in Nepal. Horrific. All in all probably the worst dining experience we’ve ever had and ever will have. I run a funeral directors and I’ve seen more smiling over talk of dead relatives than this place. If you like tragic food, terrible hygiene standards and awful attitude then this is the place for you!”

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• G

  Google user

  ·3 months ago

  “Great food, super nice staff and a clean, aesthetic atmosphere!”

• G

  Google user

  ·3 months ago

  “Really nice burgers and good size too, could have easily had nachos or loaded fries, all looked good. Fast and friendly service. Staff were very welcoming to us and to everyone that came in after too. Beautiful view of the harbour with inside or outside seating as well.”

• G

  Google user

  ·3 months ago

  “Stopped by and had a black and blue burger here. I must say the quantity of the blue cheese in the burger was perfect. Plenty in it. My wife had another burger with Brie bacon and chilly jam in. She said it was lovely as well. The place has indoor and outdoor seating. The menu has a good amount of options. The waitress who served us I think we overheated she was quite new there. She was lovely and friendly smiling the whole time when taking checking in on us. Shame I didn’t get any pictures of the burger.”

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• G

  Google user

  ·3 months ago

  “Really nice place to sit and enjoy the view of the harbour. The milkshakes are AMAZING. We got the vanilla which was delicious and the bueno which was so hazelnutty. Kelly made us feel so welcome and served us with a smile. Also really liked the music they played. Great vibe and nice view of all the boats. 👍🏼”

• G

  Google user

  ·4 months ago

  “Visited here for brunch. I like the food here the food was great plus staff super friendly and kind”

• G

  Google user

  ·4 months ago

  “Came here twice while on holiday for a few drinks with my Wife, Sister in law and my boys. Was first served by Amy, who also served us at our holiday park and she was great and brilliant with my boys. Bailey was also absolute fab, nothing was too much, which made us want to come back as they were all fantastic with my Autistic boys who require a lot of patience. Second time we got served by Steve who was also fantastic with us all and was great at interacting with my boys too.”

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• G

  Google user

  ·5 months ago

  “Really lovely place, nice decor and atmosphere with sixties music playing in the background, fab! Staff were great, very attentive and smiley 😁always happy to help which is brilliant! Food is lovely and tasty and loads of it, portions are huge and the milkshakes were really nice too, wasn’t much ice cream in them as we were expecting a thicker milkshake like in the USA 🇺🇸 Would definitely go back as was a great experience and would recommend to others.”

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• G

  Google user

  ·6 months ago

  “My second visit for a breakfast. Spotlessly clean. A hot, yes hot large coffee, and an excellent full breakfast served by a great bloke. Can't be beaten.”

• G

  Google user

  ·1 year ago

  “Absolutely amazing here! Staff were so kind and friendly, not a long wait for food. Only 20 minutes or so. Ordered 3 drinks, 3 mains and 2 desserts. Had 80’s music playing and a lovely 80’s themed diner. Great value for money, burgers are to die for! This diner is so underrated! It’s Torquays hidden gem!”