China china

Featured reviews

• S

  Shelly Feist

  ·1 month ago

  “Well what can I say very disgusting disappointed order at 5.30pm my food did not come till 8pm I phoned at 7pm and they told me its on it way, phone at 7.30pm told me again its on its way. Phoned at 8pm and was told just bagged it up now. Turned up at 8.15pm food was disgusting phoned and and I was told manager was not there and was told no one there who spoke English, and told to phone this tume tomorrow this was at 9.45 after phone was busy, just got off the phone to the manger and very rude and as I was talking to her she hung the phone up. Very very rude it would of been no stars”

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• K

  Kris Mellanby

  ·3 months ago

  “Awful and inedible, crispy chicken was soggy, pancake rolls were almost wet, crispy noodle chicken was basically just salt, chicken rice tasted of washing up liquid, honestly just terrible!! Called and screamed at by a Chinese lady who hung up! Good luck!!”

• L

  Lesley Turnbull

  ·4 months ago

  “Waited 2 hours for a simple one person meal mid week. Squid wasnt even edible! Like batter over a bit of plastic! Was also cold and just couldn't eat it! Costs alot of money for what?? Really not impressed!”

• J

  Jack Kilburn

  ·5 months ago

  “Order food waited for 2hour, called up to be firstly rudely spoken to and told my order is cancelled and is not tuning up then hung up on. Called back and told order is not cancelled but would be waiting 45 to 1 1/2 hours till food arrives or I can collect. If I collect I have to wait in line then once at front of queue they will start order and that would take 45+ minutes I asked can they not start now as been waiting for 2hour a was filled you’ll be refunded and then hung up a second time”

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• B

  Billy Whizzer

  ·6 months ago

  “Using this place weekly for years, disappointed to see once again the portion size has been reduced for the last 3 weeks for both beef and king prawn Chow mein, for over £8 I expect the box to be full …now it is less than 3/4 full, Really?? for the sake of a handful of bean sprouts or noodles, also very dry of late? Penny pinching will lose customers……….”

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• L

  Loz Ordale

  ·7 months ago

  “We order most Saturday nights and the food is normally lovely, no complaints. But can I just say the rudeness of one of the staff members is absolutely unacceptable. Usually when we arrive there are two youngsters working a young girl and a young boy who I assume is the owners relative. The young girl working on saturdays is absolutely lovely, always rushed off her feet doing her best being polite and kind to everyone no matter the circumstances. The young lad however now manners whatsoever. on the phone his attitude is digusting how he can talk to people like this I’ll never know. This establishment need to do something about this consider hiring another staff member anyone but this boy he clearly doesn’t want to be there and his rudeness just proves that. The young girl working with him usually is a credit she is always taking the lead while the boy sits there and does nothing but be arrogant and rude to everyone. sort it out china china. Also the two young lads are constant play fighting behind the counter . This is a takeaway not a playground, don’t have them working for money if they aren’t grown up yet.”

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• A

  Alisha Ross

  ·8 months ago

  “Ordered an hour in advance, drove 30 minutes to collect and then proceeded to wait another 40 minutes for our food! No apology, no free willed gesture to perhaps apologise for the delay! Appalling really! Such a shame as was always a favourite and run well.”

• P

  Paul Head

  ·11 months ago

  “Awful wait times. Bad food quality. It used to be good but has become terrible. I never get delivery after waiting a couple of hours once so I collect. However they don’t seem to start cooking my order until I turn up to collect it. Never had it on time and always a minimum of 30mins wait in the shop when I collect. Pretty expensive too.”

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• K

  Kate

  ·11 months ago

  “We preordered our food for 2 hours in advance for delivery. After 45 minutes over the time, we rang just to see where it was, understanding that it was Saturday and busy. We were told they it was going to be a long time, couldn't say how long and it'll be 20 minutes if we collect. He said we were not a priority and we shouldn't have order it too late, baring in mind it was a preorder 2 hours before the time selected. There was no apology, no offer for money off or refund for the deliver if we were too collect and pretty much implied it was our own fault. We said we could collect and hung up. He then rang back after 5 minutes and said it was on the way, apparently in that time it had been cooked and sent out. I queried this and was told well because you complained they've done it and now they're having to deal with more complaints because ours was getting done before and we'd complained. He then hung up, I rang back to ask why he'd hung up and he hung up again. I rang again and asked if he was going to be an adult and discuss the issues and his rudeness and was met with "we're even busier with complains now because of this" and hung up. It was a shambles, disgusting customer service by the male on the phone. We could hear the female in the background being polite on the phone and apologising to the customers she was talking too. We've always used this Chinese but we won't be returning, how he thinks that it's okay to speak to the customers in that way is beyond me. I hope management see this and address the issues, but I highly doubt it if you read the previous reviews.”

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• T

  T Chan

  ·4 years ago

  “Pretty mediocre quality. Too much sauce (corn starch) thickening and salty which made the food taste bland. However, portions were large. I did think it was quite expensive at £56.”