Umami World Buffet Restaurant Telford

Featured reviews

• G

  Google user

  ·1 month ago

  “Wonderful experience We were very pleased with our visit to Umami World Kitchen in Telford. The food was absolutely delicious, fresh and very well seasoned. There was a great choice of dishes, including both Chinese and Indian cuisine, so there was something for everyone. The whole team was very efficient and friendly, and the service was excellent. A special mention must go to Sabina, who greeted us with a lovely smile and genuinely went above and beyond to make sure we were happy. She was constantly making sure the tables were clean, checking that everything was alright and creating such a friendly and welcoming atmosphere. She was energetic, attentive and it was very clear that she genuinely cares about customer service. There was also a young, tall gentleman with blond hair who was working extremely efficiently — unfortunately, I didn't get the chance to ask his name. He was also fantastic and clearly a very hardworking member of the team. Overall, you can really see that the staff work as a great team. Employees like this should absolutely be appreciated and valued. Thank you for a lovely experience. We really enjoyed our food and the excellent service, and we will definitely be happy to come back! Highly recommended. ⭐⭐⭐⭐⭐”

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• G

  Google user

  ·1 month ago

  “Visited Umami at Telford Retail Park on a Friday evening to celebrate a birthday. We had an 8:00 pm booking, so I wanted to share my experience for anyone planning a later visit. Parking tip: If you’re driving, parking at the retail park is paid. We paid £1 after 6 pm, so don’t forget to pay before heading in. Umami offers a world buffet with Chinese, Indian and Western dishes, live cooking stations and desserts. The concept is great, but unfortunately our experience didn’t match the price or expectations. The biggest issue was that many dishes had already run out by 8 pm and were not being replenished. For a buffet charging around £22 per person (excluding drinks), I expected the food to remain fully stocked until closing. The dessert section had a chocolate fountain with marshmallows and sweets, which looked nice, but the waffles had already gone. The remaining desserts were mainly mini pastries, melon, oranges and tinned fruit. It felt quite limited. The salad selection was basic, with a Caesar salad and one mixed salad that had a lot of peppers and heavy dressing. The live noodle station was disappointing. You could choose noodles and vegetables, but there was no chef available to cook them. The chef only appeared after we had already finished eating, meaning we missed the fresh cooking experience completely. The carving station was similar. A gammon joint was on display, but there was nobody carving it. Instead, burger patties were sitting on the counter, which seemed a little odd. The Indian section had a few curries and vegetarian dishes, but the biryani never came back despite us waiting. The Chinese section had the best selection with fried rice, noodles, beef and chicken dishes. The nacho station also had several items missing, including guacamole and toppings. The only food that seemed to be regularly replenished was the fried snacks like spring rolls and samosas. The staff were polite, but the buffet itself wasn’t being managed well. Some stations had no clean plates available, so we had to walk around to find them. It also felt like the restaurant had already started winding down before closing, even though customers were still arriving. Overall, I think the restaurant has good potential. The layout is nice and the variety is decent when everything is available. However, if you’re booking a later table, don’t expect the same experience as earlier diners. My suggestion to the management would be to keep the buffet fully stocked until closing, make sure the live cooking and carving stations are staffed throughout service, and ensure plates are always available. Those changes alone would make a huge difference. I’d probably visit again, but only earlier in the evening. Hopefully this feedback helps both future visitors and the management improve what could be a really good buffet experience.”

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• G

  Google user

  ·2 months ago

  “Traveled up from port talbot in wales and found this place ,Absolutely loved it here amazing quality food and staff so friendly will definitely be back if we up this way again ,highly recommend visiting here”

• G

  Google user

  ·2 months ago

  “I had a great time at Umami. It was a walk in with my friend and didn't need to book. There was plenty of seats available and we were shown were we could seat and had our drinks order taken. The place is very beautiful inside and the food was delicious and aswell as the drinks. It would be a good spot for a date too if you want to take someone there. Parking is available but you pay that outside after you've finished having the meal. Overall I was happy with the experience. I would come back here no doubt”

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• G

  Google user

  ·3 months ago

  “We had an amazing experience from start to finish. The food was 10/10 – everything was delicious, fresh, and beautifully presented. A special thank you to Sabrina, who was our waitress. She was so friendly, attentive, and made us feel really welcome throughout our meal. Nothing was too much trouble, and her excellent service made our visit even better. We’ll definitely be coming back and would highly recommend this restaurant!”

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• G

  Google user

  ·4 months ago

  “Impeccable service and wonderful food! We are a party of 5 with 3 children under 10..something for every fussy child! Cannot fault. Sabina was a wonderful hostess! And just lovely. Thank you all for a wonderful celebratory dinner!! 😊”

• G

  Google user

  ·4 months ago

  “My friends and I came to Umami for a work do and were relatively happy with the overall experience. For £20.99 it was as expected; the food was good and a reasonable variety of choice. The staff were professional and very speedy. The only down side was the quality of the food, but for a buffet it was still very good. I was sadly unable to get any Sweet and Sour Chicken which was another disappointment, I can only imagine this was because it was so popular! Sabina was lovely too!”

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• G

  Google user

  ·6 months ago

  “Huge shoutout to Nikesh at the Teppanyaki stand! From the moment we walked up, his energy was amazing; friendly, welcoming and clearly passionate about what he does. Watching him cook was a whole experience in itself, super skilled, quick, and full of flair, but what really stood out was how attentive and genuine he was with every customer. The food? Absolutely unreal. Perfectly cooked, full of flavour, and easily one of the best Teppanyaki meals I’ve had. You can tell he really takes pride in making sure everything is just right. Nikesh honestly made our visit memorable. If you’re at Unami Buffet, make sure you go to his station—you won’t regret it! 👏🔥”

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• G

  Google user

  ·7 months ago

  “Umami World Kitchen – 5⭐ Review If you’re hungry… I mean properly hungry… this is the place to go. From the minute you arrive, parking is easy and cheap — which is already a win before you’ve even loosened your belt. Then you walk in and it’s like food heaven just taps you on the shoulder and says, “Go on then… have three plates.” The selection is brilliant. Whatever mood you’re in — Chinese, Indian, pizza, random “I’ll just try a bit of everything” — they’ve got it covered. It’s the only place where you can confidently mix noodles, curry and garlic bread on one plate and no one judges you. In fact, it’s encouraged. The staff genuinely care about customers. They’re attentive without hovering, friendly without being forced, and they absolutely support your life choices when you go back for plate number four. No judgement. Just quiet respect. And let’s talk desserts… Fresh, well stocked, and dangerously easy to “just grab one more.” I went up for a small brownie and somehow came back with a full dessert platter like I was catering a wedding. Atmosphere-wise, it’s spot on. Relaxed, chilled, and full of families, couples, and what looked like a few work do’s where Karen from accounts was absolutely making the most of the unlimited ice cream machine. It’s lively but not chaotic — you can actually enjoy yourself. Overall? Excellent all round. Great food, great vibe, easy parking, and the kind of place that sends you home happy… and slightly questioning your portion control. Would 100% recommend — just wear stretchy trousers.”

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• G

  Google user

  ·10 months ago

  “Waiting at 4pm for UMAMI to open was greeted at the door by the assistant manager Gavin who guided us to the booking desk where Jakub found us a table as we wasn't pre booked. Upon entering you find the area well lit and immaculately clean a very nice comfortable space. Guided to our table and ordered our drinks then we had the freedom to indulge in the buffet. All the stations were very well set up and very clean with every dish individually clearly marked. As I was at the buffet a a couple of conversations with the kitchen porters who were extremely friendly and engaging rare to find this with many of the buffets we have visited. As I wanted to try as many dishes I took a little bit of about 5 or 6 items. I would say there are around 80 to 100 different dishes on offer can't give an exact amount as there is a teppanyaki were the chef will cook for you various protein, vegetables and sauces. As your plate is finished it is removed very quickly so you can return to the buffet for your next round. Big thankyou to the lovely Natalie that worked fast and efficiently to clear our table multiple times all while smiling and being really sociable. This was by far the best service we have ever encountered at any buffet that we have frequented. As for the quality of the various dishes they were all prepared from very accomplished chefs pizza was amazing as was the Chinese, Indian, Mexican, Vietnamese and Italian. Thankyou to all the Chefs that work so hard and should be recognised for the excellent skills.for children there's a great selection for them to enjoy this dining experience including a vast selection of sweets, icecream, hot and cold cakes. All in all UMAMI is definitely a buffet that has it all for any discerning foodie. High end quality of multiple cuisines. We will definitely be returning the this amazing restraunt. Many thanks to Gavin and all the amazing servers and chefs Service 5 star plus Food 5 star plus Atmosphere 5 star plus”

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