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Popeyes Louisiana Chicken — Chicken restaurants in Swindon

Popeyes Louisiana Chicken

Chicken restaurantsSwindon

4.3 out of 5 stars4.3(741 reviews)

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Quick info

Fleming Way, Swindon SN1 2NN, United Kingdom

About Popeyes Louisiana Chicken

Popeyes Louisiana Chicken is a chicken restaurant on Fleming Way in Swindon. Guests enter their own orders at self-order screens, and the drive-thru lets drivers order without leaving the car. The menu includes a biscuit served with honey, and gravy and fries are listed too. Chicken wraps are also on the menu for guests who would rather have their chicken in a wrap. The restaurant is open daily, so the menu is available every day of the week.

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Menu & Prices

2 dishes
  • Chicken Sandwich
  • Onion Soup

Reviews

4.3/5
741 reviews

What reviewers say

Reviewers most often mention juicy tender chicken, gravy and fries, biscuit and honey and chicken wraps.

5★
563
4★
49
3★
28
2★
21
1★
80

Customer Review Summary

Reviews split sharply on order accuracy. Praise centers on juicy, tender chicken served piping hot, with the gravy and fries called nicer than KFC's and the biscuit and honey enjoyed. Others report wraps with pink, cold chicken from the drive thru and takeaway orders with missing ingredients and ignored allergy customisation. One reviewer says complaints met only a standard voucher, and another reports no reply after two months.

Featured reviews

  • Shashi Summan
    “I ordered via drive thru, when I got home I discovered that all the chicken in our wraps was uncooked, pink and cold. I contacted Popeyes care team almost two months ago and they have still not given me an answer to my complaint”
  • D T
    “Why does this restaurant make so many errors?? The latest - ingredients missing and tiny curled up chicken mini fillets - please see pictures as the advertised product and the ones received don't even look alike. If you must try it, I highly recommend you eat in only here so you can get the inevitable poorly made product put right immediately. And check for any allergies as ingredient customisation is ignored. Every take away order so far has been wrong and customer services are very poorly trained to handle it, do not read your concerns and only ever offer a standard £5 voucher regardless of how much of the order is wrong or poorly made. Additionally, they try to twist your words to mislead you and justify their own version of a successful outcome. A bit pathetic really. This Popeyes is a poor imitation of the original ones in the US. Get some good, well trained personnel in customer service and maybe this chain stands a chance. But until that happens, this KFC wannabe is not recommended. Chicken, made on a budget, charged for as if Gordon Ramsay made it personally. Avoid. Follow up to the Swindon team - I tried the exact link you have suggested and this was where the rude customer service eminated from. There was zero interest in putting things right. Poorly trained, rude personnel not representing the brand you are trying to grow.”
  • Aiden afonso (Blueberry)
    “Jeremy is an amazing dude honestly the best dude ive ever met he was so kind and funny this isnt even glaze he saved my life hes actually amazing honestly they should give him a payrise i dont get how the manager hasnt noticed again this isnt even glaze.”
  • Bernadette Strange
    “Went here for a family meal at 6pm last Saturday. The place was heaving! But the staff seemed happy and helpful. The screens are easy to use, and we managed to get a table. The food did take around 20 mins, but I'm not surprised as it was a big order, the place was packed, and it's quite new. The food was all piping hot and fresh, the chicken was so juicy and tender, the gravy and fries are nicer than KFC, and we enjoyed the biscuit and honey! Will be back 😊”
  • Gillian Hudson
    “Fantastic. We went to the friends and family event and it was superb. Clean, everything was fresh and hot. Superb service too”

Hours

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

Good to know

  • Accessibility
    Has wheelchair-accessible car park · Has wheelchair-accessible entrance · Has wheelchair-accessible seating

Amenities

  • Has wheelchair-accessible car park
Show more amenities
Accessibility· 3
  • Has wheelchair-accessible entrance
  • Has wheelchair-accessible seating
  • Has wheelchair-accessible toilet

Location

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