Joe's Ice Cream Parlour

Featured reviews

• G

  Google user

  ·1 month ago

  “I am definitely a connesseur of Italian gelato and honestly I didn't get the big hype about the vanilla ice cream. I know Joe's is an institution in Swansea but for me and my family the experience was a meh! Taste is subjective though.”

• G

  Google user

  ·1 month ago

  “Best ice cream in the world ! Beautiful and clean parlour with lovely friendly staff. Parking can be a bit tricky . Not wheelchair accessible due to a big step at the front door”

• G

  Google user

  ·3 months ago

  “Vanilla ice cream lovely, but the most bonkers thing ever is them not serving chocolate ice cream by the scoop. Unlike all the other Joes ice cream parlours which do, the lady serving said it is because it’s the original parlour. Why refuse to sell something and lose money because it’s the original parlour? They were nice in there though.”

  Read more
• G

  Google user

  ·4 months ago

  “I've always enjoyed Joe's Ice Cream, and I completely understand that businesses have policies they need to follow. However, after a beach walk with my puppy, I stopped by the St Helens Road branch intending only to buy a takeaway ice cream. As my puppy was being carried in my arms, I hadn't anticipated that the no-dogs policy would apply in that situation too. It did make me wonder whether a takeaway window or hatch could be considered in the future. With so many dog walkers in the area, especially those coming from the beach, it would be a great option for customers who simply want to grab an ice cream without entering the premises. For now, Joe's unfortunately isn't an option for us on our walks, so we'll be using alternative ice cream vendors instead. That said, I appreciate that policies are in place for a reason, and I hope this is taken as a constructive suggestion rather than a criticism.”

  Read more
• G

  Google user

  ·5 months ago

  “Outstanding approach to allergens and intolerances, they couldn't have been more careful. As soon as I asked for no wafer, the gentleman serving me asked if it was a gluten allergy or a preference. Without asking, he proceeded to change his gloves, use new utensils, and get fresh toppings from the fridge rather than using the ones on the counter. Aside from tasting fantastic, the care and attention was very reassuring.”

  Read more

• G

  Google user

  ·6 months ago

  “Best ice cream in the whole world. Whenever we come home to Swansea we have to have Joes Ice Cream every day.”

• G

  Google user

  ·1 year ago

  “I visited Joe’s on a Sunday evening. It was full, I could barely get a place to sit. I ordered a large milkshake share which I really enjoyed. Then order a plate of waffles with vanilla ice cream and hazelnut topping. The plate of waffle was really yummy and Id be going back for it.”

• G

  Google user

  ·1 year ago

  “After many years of living in Wales 🏴󠁧󠁢󠁷󠁬󠁳󠁿 still can't find better ICE 🍨 CREAMS 🍦 ! Melt-in-the-Mouth Super-Creamy poetry 😍 Experience! Worth to visit this historical parlour, where all the story had begun especially right now - after make-over celebrating 💯 years of creation of the original recipe! II Finally had a chance to try legendary Knickerbockerglory 🍨😋!!! 👌👌👌 🫶🫶🫶”

  Read more
• G

  Google user

  ·3 years ago

  “I love a Joe's ice-cream and I would have given this a 5 star review if it was just for the ice-cream. We decided to go here on the 1 day we have no rain in Wales, as we have not been since it had its refurb and have been eager to go since hearing about it. Sadly the service, I go as far as asking what service? As it was appalling ... There was not many seats available as they did not seem to increase the number of seats, despite freeing up alot of upstairs by getting rid of the old toilets After waiting 10 minutes to jump on a table someone just got off, I had to rejoin the long queue in the cold to then take it to the table indoors. All the staff consisted of teenagers and all seemed really flustered and overwhelmed, despite pumping out orders. If you are prepared to have a takeaway then great, but it may be wise not to come here if your planning to sit down and chat. They should of thought about how to cater for table service. As Joe's is always growing in popularity and in Swansea it is recognised as historical to Swansea. They should put more effort in to the service side more, as the Mumbles parlour is just as bad in this area, depsite being much larger. Honestly, if this parlour was just a little window where you would have takeaways, then it would be 5 stars ... however, if you have any form of seating it should be treated differently.”

  Read more
• G

  Google user

  ·3 years ago

  “It's a must to eat here when you visit Wales. This branch, though, doesn't serve fresh ice cream flavors aside from vanilla. The branch in Mumbles does, so it's even better to try out their flavors from there. Expect more crowds, though. They are well known for their vanilla ice cream and for good reason. It would be nice, though, if all branches served the different flavors.”

  Read more