Slug & Lettuce - Swansea

Featured reviews

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  Will Richardson

  ·4 months ago

  “I am extremely disappointed with my experience at Slug & Lettuce during my friend’s sister’s hen do. The service was very slow throughout the event. At one point, we waited around 45 minutes for drinks, which is particularly frustrating when you have paid for a bottomless brunch with a limited time slot. My friend raised concerns about the wait, as she was trying to order drinks for her sister, whose hen do it was, and their mother. Shortly afterwards, she was refused service because staff believed she was too intoxicated. However, she had only consumed two drinks and was not behaving in a disruptive or intoxicated manner. From our perspective, she was simply frustrated by the lengthy wait and was trying to ensure everyone in the group received their drinks. I do want to mention that the blonde waitress who was bringing our drinks was absolutely lovely. She was friendly, polite and helpful throughout the afternoon despite how busy it was. The curly-haired girl working behind the bar was also really nice, professional and pleasant whenever we interacted with her. Unfortunately, the way the situation with my friend was handled by other staff members felt unprofessional and unfair. Being refused service after paying for a bottomless brunch, despite only having had two drinks, left our group feeling embarrassed and upset during what should have been a special celebration. Overall, while some members of staff were fantastic, the poor service times and the decision to refuse service to my friend put a dampener on what should have been an enjoyable hen party.”

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  Adam Conroy

  ·5 months ago

  “Had a really lovely lunch with my wife #anniversary. Lovly food. We were served by a very kind staff member named Ben. Thnkyou for looking after us.”

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  Marnie J

  ·9 months ago

  “We had a lovely experience at the Slug and Lettuce Swansea. Ellie, who served us was really helpful and polite. There was an issue with our voucher which she rectified quickly and she is a credit to the venue! Thanks Ellie”

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  Martyna Wolna

  ·11 months ago

  “Visited slug and lettuce for the first time on Halloween night at aprox 8pm for a few drinks after work with some colleagues. The lady that appeared to be bar manger was unable to recommend and cocktails (2 for 1 were only on for the same type of cocktail) after ordering I asked would they be bough to the table to which the replay was “there’s no table service you must wait” Proceeded to wait 15 minutes for 6 cocktails as she had to keep referring to the cocktail spec sheets (which didn’t taste quite right either) and I had to keep going back and forth taking drinks to my table. Upon ordering the cocktail that comes with popcorn I was not inform that they had ran out of popcorn instead was presented with an empty popcorn basket and told it was just for aesthetics. Prices were also on the pricier side however the atmosphere and decor were lovely. The untrained and rude staff have put me off from retuning again.”

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  Natasha Morgan

  ·11 months ago

  “We were served by the lovely Ben today, he was amazing 👏 no issue was too much for him, he went above and beyond to make sure our time at Slug and Lettuce was the best experience we could have asked for 😀 xx thank you so much Ben for helping us enjoy our mother's 50th birthday 🎂 to the highest possibility xx”

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  maria morgan

  ·1 year ago

  “We went for the bottomless brunch yesterday, our server was a young man called Jack who was amazing. Jack explained the menu and how it worked with the bottomless brunch, he was helpful, professional and above all made our first time visit to Slug and Lettuce enjoyable and fun. The food was good value for money and the cocktails just kept coming. All in all an amazing experience and a definite go back to venue.”

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  Damian Williams

  ·1 year ago

  “Update: looks like the owner replied, and then deleted the reply..! See photos! - I wonder what it said. As a fellow business owner, the best feedback you can get are the bad ones. It gives good insight to the parts of the business that needs cleaning up. So by all means, follow up with me and I can help you improve your venue. It has so much potential, it's a lovely building, just gotta put happy and friendly staff in there. Our waiter was lovely, great attitude, and great sense of humour, even when under pressure. Original post: Staff messed up the burger order, and then he rolled his eyes at my partner when she politely reminded him what we had ordered. He gave a bit of attitude saying he'd already brought that out. The customer is always right, be polite. Should have been apologetic, the result would never be worse when apologetic. He uttered "well I'm going to have to swap it out then aren't"... Came back to the table with this disgusting mess. The meat was dry, and tasted like it was cooked over 24 hours ago.”

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  dinesh chandra

  ·1 year ago

  “We have been to Slug & Lettuce yesterday night for dinner. The ambience was good and the location was well spotted from high street. Ordered Shredded chicken, Prawns in starters and Kastu curry & Smothered chicken with green peas in mains. Taste was good and enjoyed food.”

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  Lisa McKnight

  ·2 years ago

  “Mid price bar that specializes in cocktails although they serve regular beers and food as well. Mainly used by 20's and 30's, although other age groups go in here as well. Great atmosphere and good service. During the weekend they do 2 4 1 cocktails although I've been told that the price of their zero alcohol lager is expensive at 4.25 for a regular size bottle.”

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  Sapphire_X

  ·2 years ago

  “I highly encourage making reservations in advance to ensure a delightful experience and avoid lengthy waits for a table, especially on Saturdays. Sundays offer a tranquil and leisurely atmosphere, perfect for unwinding and engaging in unhurried conversations. While the staff provided exceptional service, there might be an opportunity to improve the communication regarding promotional offers at the tables. I suggest visiting to savour the delightful cocktails, particularly on a less busy day. Additionally, they offer engaging cocktail master classes for those eager to refine their skills.”

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