Don Vincenzo

Featured reviews

• G

  Google user

  ·2 months ago

  “Positives: starters were delicious, atmosphere is lovely, loud but I like that everyone around is having a good time. Some staff very welcoming and happy, there was a young man, quite tall who was serving and we wish he was our server as maybe our experience may have been different! Really sad about my recent experience. When we first visited this restaurant (3 years ago) the food was amazing, we have revisited a few times since. Unfortunately on this visit, the food quality was poor, lacking freshness, definitely NOT fresh pasta, lacking flavour and just wasn’t tasty. I am so disappointed with the service, despite paying service charge, you are not allowed to order starters and then have some time to relax between courses and ordering mains. As we have always been in big groups, normally I would understand this but a table for 2, I didn’t! We were told by 3 staff members you ‘have to’ order starters and mains at the same time ( we were a table of 2!!!!!) which meant we were rushed to order, panicked and then were being asked ‘ready for the main?’ By various members of staff when in fact we wanted to just enjoy the experience of eating out. There is a strange system - only the manager takes food orders, only certain members of staff for drinks and when we asked for a drinks menu, the waitress who was clearly unhappy, did not provide the drinks menu and forgot, she seemed quite busy with other larger tables and we did feel forgotten about and then suddenly waiter bombed at all angles during eating which was inappropriate. Also, putting clean cutlery on our dirty napkins is a HUGE NO. Please just give us a fresh napkin. My experience of Italian restaurants…. Tips for success Fresh pasta please No frozen meat. Fresh sauces Pepper grinder - NEEDED! Please don’t rush the customers I regret paying service when having to get up and find staff for menus, bills, drinks. But I also empathise that the job is tough and feel some parts of the evening were ok. We spent over £100 on a starter each, two mains and two drinks each and would have expected such a treat to make you feel great. But, I’m so sad that we had a poor experience and I’m not sure why so much has changed within a short time. The love in the food is missing.”

• G

  Google user

  ·3 months ago

  “Great location, great service, food was okay. The food was good, but not great. It had flavour and was nice, but needed a little more flavour and love. I feel like I could have made this at home. This was the only thing slightly lacking as everything else was great, including the drinks and the choice of drinks. Nice air con inside and a great setting. If you would like to sit outside, book in advance as they get busy.”

• G

  Google user

  ·3 months ago

  “What a fabulous local Italian restaurant! This establishment is located in the heart of downtown Rochester on a beautiful street with wonderful views of the Cathedral. The food was simply amazing. I came in pretty late, around 8:00PM, and was greeted by the head chef and his cousin. This is a family run place, and they seem to take great care in their work. The chef recommended a starter and an entree for me and he was spot on! I don't recall what the dishes were called and I couldn't pronounce them even if I did, so you'll have to ask about them based on my pictures, but they were both amazing. I finished the whole pizza by myself because it was so delicious and im on travel, however, the pizzas are definitely sized and probably intended for two people. I think if my wife and I came here together we could have ordered the same thing, split it, and still left satisfied. I highly recommend you try this wonderful local restaurant.”

• G

  Google user

  ·3 months ago

  “Great place with fairly authentic Italian food; the closest you can to the real thing in Medway. Pastas are great, and panna cotta is to die for (and I do have high expectations!). Service is adequate but occasionally could be friendlier (had a grumpy waitress recently, but I'm sure this was an exception). Atmosphere is fine, not cosy, but not noisy either (unless there's live music in the bar next door). Been twice now and will definitely go back.”

• G

  Google user

  ·4 months ago

  “I had really high hopes after reading the reviews but left extremely disappointed. The service felt extremely rushed and we ordered cokes and they came out in the small glass bottles that were hot. So much so that when poured into the glass of ice they gave us it melted immediately leaving us with tepid watery coke. The garlic bread was as nice (making me think the pizzas would be nice) however my carbonara as boarder line inedible. It was bland and so oily it left a residue on your teeth when eating it. The spaghetti felt and tasted really cheap and store bought. My husband had the pistachio pork which was ok, but rather small and basic. The potatoes tasted deep friend and from the chippy. Overall a very disappointing meal, one which I came home and had to make myself something to eat.”

• G

  Google user

  ·5 months ago

  “We had a really outstanding meal at Don Vincenzo. Although we went on a Monday night I was glad we had booked as it filled up quickly. And I'm not surprised because it was so good. Everything from the food and the wine to the friendly service was excellent. We were only visiting Rochester but will definitely come back again to have another meal here!”

• G

  Google user

  ·5 months ago

  “On a day out in Rochester I was super pleased to eat one of the best pizza at Don Vincenzo. Such a joy to see a real Italian pizzaiolo! The service was spotless too! A very welcoming place Being Italian I am super fussy about pizza so I will definitely go again. In addition they had Mokambo coffee which I proudly helped to be exported in the UK!”

• G

  Google user

  ·6 months ago

  “Buonissimo! Me and my partner (he is gluten intolerant) went to this restaurant and...it was really good! The service was lovely and felt like at home, I tried the cannoli siciliani and it was awesome! Friendly stuff and I will definitely come back :)”

• G

  Google user

  ·8 months ago

  “Seriously busy popular venue. Great food if the chicken was slightly overcooked. Rapid service generally, needs military precision as the logistics are huge. Worth a visit”

• G

  Google user

  ·9 months ago

  “Had a fabulous lunch here early October 2025. A very popular place and we were lucky to get a table as a walk in. The staff were efficient, helpful and friendly and the food was beautifully presented, fresh and delicious. Definitely a place to visit again next visit to Rochester 😋👍🏻”