New Diamond
Quick info
About New Diamond
On Queen St in Peterhead, New Diamond is a Chinese takeaway serving the surrounding area for both collection and delivery. Orders can be placed by phone or online, giving customers a choice of how to reach the kitchen. Delivery times quoted at ordering are estimates and have run longer than stated on occasion, and orders have sometimes arrived incomplete or incorrect. Collection remains an option for those who prefer to pick up food directly from the counter.
Good to know
- ReservationsAccepts reservations
- ParkingFree street parking
Reviews
What reviewers say
Reviewers most often mention long delivery waits, wrong orders, satay sauce and large portion sizes.
What reviewers say
Reviewers most often mention long delivery waits, wrong orders, satay sauce and large portion sizes.
Customer Review Summary
Portion size draws repeat praise, with reviewers calling servings huge and great value for money, and several describe the food itself as good, tasty and hot when it arrives correctly. Delivery and phone orders come in for the heaviest criticism: multiple diners report long waits stretching well past quoted times, one order left uncooked 45 minutes after the estimate with no compensation offered, and repeated mistakes with orders, though staff have corrected errors when contacted and one reviewer praised staff who went out of their way to fix a missing item. Quality complaints surface too, including dry, overcooked salt and pepper wings, an oily chicken and cheese roll, and one reviewer describing grizzly, inedible meat in curries. Service at the counter draws mixed notes, from a rude, distracted staff member to another described as knowledgeable and polite. One reviewer who tried it for the first time called the collection order piping hot and said they'd be using it more often.
Customer Review Summary
Portion size draws repeat praise, with reviewers calling servings huge and great value for money, and several describe the food itself as good, tasty and hot when it arrives correctly. Delivery and phone orders come in for the heaviest criticism: multiple diners report long waits stretching well past quoted times, one order left uncooked 45 minutes after the estimate with no compensation offered, and repeated mistakes with orders, though staff have corrected errors when contacted and one reviewer praised staff who went out of their way to fix a missing item. Quality complaints surface too, including dry, overcooked salt and pepper wings, an oily chicken and cheese roll, and one reviewer describing grizzly, inedible meat in curries. Service at the counter draws mixed notes, from a rude, distracted staff member to another described as knowledgeable and polite. One reviewer who tried it for the first time called the collection order piping hot and said they'd be using it more often.
Featured reviews
- Google user
“Large amount of food, lacking quality, dry but also greasy at the same time, was one of the worst takeaways I’ve had, one of us bit into a chicken and cheese roll and got a mouth full of oil, the salt and pepper wings were dry and over cooked, most of it is wasted unfortunately.”
- Google user
“Very good Chinese, absolutely huge servings!! Great value for money”
- Google user
“Website indicated 40 minutes including delivery. After 50 minutes they were contacted, still cooking the order & will be another 25 minutes we were made aware. Poor. If it had been a order to collect 20 minutes no problem. Paying good money for bad service”
- Google user
“After placing an order by phone to be told 25-30mins, that was fine. Went in after 30mins then had to wait another 25 mins to get my food😤. Once home to find my order was wrong🤬!! Phoned to complain and was told to comeback and they would correct my order. I went back and they did correct my order. This is the 3rd time I've had problems with orders and the boss doesn't seem to care if there losing customers over wrong orders or waiting times. Im not the only person whos had issues with this takeaway. The food was good, tasty, and hot though, but I won't be going back until they improve the service.”
- Google user
“Unfortunately there was an error while placing the order. However when I called, the staff went out of their way to make sure that I received the item that was missing. Really friendly staff and food was great.”
Highlights
- Popular for dinner
Amenities
- Free street parking
- Accepts reservations
- Delivery
- Takeout
- Casual
- Late-night food
Show more amenities
- Dessert
- Offerings· 1
- Quick bite
- Dining options· 1
- Dinner
Location
Chinese Restaurants near New Diamond
- New Diners3.91640.8 mi£10–20
fish and chips, chicken roll, large portions
| Place | Rating | Distance | Price | Mentioned in reviews |
|---|---|---|---|---|
| New Diamond | 4.068 | — | £10–20 | long delivery waits, wrong orders, satay sauce |
| New Diners | 3.9164 | 0.8 mi | £10–20 | fish and chips, chicken roll, large portions |
The 1 nearest chinese restaurants by distance. Ratings, hours and review terms come from public business profiles.
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