Biddy's Tea Room

Featured reviews

• J

  Janette Kirkup

  ·3 months ago

  “Took my aunt to Biddys Norwich for her 90th birthday celebration. Absolutely delicious food, helpful staff and happy for me to decorate the table. Charlie was great; couldn't do enough for us. Particularly like the build your own option afternoon tea as there's everyone's favourites available. Would definitely go back and the Millionaire Shortbread was to die for!”

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• Y

  Yumi Davies

  ·6 months ago

  “Searched for the place first and somehow ended up in the unoccupied space opposite before realising it was actually on the other side lol 😄 Once we found it, we had such a lovely experience. The atmosphere was great, the staff were friendly and attentive, and the afternoon tea was absolutely amazing. Everything was beautifully presented and tasted lovely. Highly recommended ♥️”

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• E

  Elisa

  ·6 months ago

  “You can only book for afternoon tea so it is can be a bit tricky to get seated on busy days. Cakes are enormous and a good selection of gluten free and dairy free options, some also without egg. A vast range of white, green, black teas served in enamel tea pots. The decor is a blend of Victoriana, 40s and generally vintage. The floor is very uneven but marked up with hazard tape. Be careful as you move around on the first floor! Service is always kind and friendly, if a little slow. Love that it is woman-owned and led. The street is cute outside and very well located for a wander round the city centre after your tea and cake. Everyone we brought to visit, loves it here from age 10 up to 83 years old.”

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• J

  Jeremy Podolski

  ·8 months ago

  “An underwhelming experience. We went here for afternoon tea as a couple of members of our group had been given gift vouchers. Overall the service was very poor. From sitting down it took about 15 minutes for someone to come over to take our order. From then it was about 45 minutes before the 4 pots of tea turned up. The food was about another 15 minutes behind that. From sitting down to actually getting everything it was about 1 hour 15 minutes. The food was nice. My chicken, stuffing and cranberry sandwich was nice but compared to other sandwiches, like the ham Brie and chili Jam ones, were small and not much chicken was in it. The scone and cakes were good. I had a lemon drizzle cake and it was lovely. Everyone enjoyed the cakes. The biggest issue was there was no interest from the staff. No one came over to ask if everything was okay. Not one offered any tea refills. The staff were not interested. The restaurant was busy but the place is badly run. No one seemed to be in charge and actually overseeing what was going on. When we went to leave I got up to ask at the front cash register if we could have a take away box and the bill. The young girl just said we had to pay at the till and didn't even move to get a box. I don't know if we had offended the staff in some way as they had zero interest of bothering to serve us but I don't think any of us will bother returning. You would be better spending your money elsewhere if you want a nice afternoon tea experience.”

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• B

  Bee

  ·9 months ago

  “Lovely location, nicely decorated, tucked down a charming Norwich street, and that’s where the positives end. I’ve had afternoon tea all over the world and I’m a keen baker. These were the driest scones I’ve ever been served. Stone cold, rock hard, and requiring a sawing motion to get through, like cutting concrete. The sandwich bread was nearly as dry. One bite of the scone was enough and I didn’t even attempt the cake. We ate the sandwiches, drank lukewarm tea, and left. Service was painfully slow and utterly disengaged. No one explained how the build your own afternoon tea worked. Tea took 15 minutes to arrive. The food took over an hour and only appeared after we complained, and most of it was inedible. Staff were standing around scrolling on their phones despite it not being busy. I raised these issues with a blonde female staff member and received a half-hearted apology and an offer not to pay, which frankly says it all. Whoever is running this place needs to invest in proper hospitality and leadership training and leadership before the staff run it straight into the ground.”

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• C

  Carolyn Rowe

  ·10 months ago

  “Celebrating a friend's 70th birthday so table booked and food ordered in advance. We were upstairs and in a quiet corner. Waitress service very good drinks ordered and arrived promptly. No alcohol served which was disappointing so we had to toast our friend with tea/coffee. Food arrived exactly as ordered tasty sandwiches with the scones. Lastly the cake but we were all too full to eat it so had a doggy bag to take home. We all enjoyed the occasion together with the food. I would definitely recommend a visit”

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• E

  Eddy Eke

  ·1 year ago

  “Exactly what we were looking for. The cafe is in a lovely quiet position away from roads etc down a pretty alley way. We got a friendly greeting and could choose our table. We had builders tea and delicious scones that had just been made. It was so relaxing just watching people going about their day whilst enjoying our tasty elevenses. Would recommend to holiday makers and locals like us. We feel so lucky to have lovely cafes like this to visit.”

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• L

  Lauren Easterby-Jackson

  ·1 year ago

  “Everything about Biddy's Tea Room is fantastic. We got to sit in this cozy little corner in the front window. We had the almond tea which is the best tea I've had in my life! We also had the biscoff brownie and it is out of this world delicious. Everyone working there was delightful and friendly. When we come back to the UK next year we might have to swing in to Norwich to stock back up on almond tea to take back with us and a few more brownies.”

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• B

  B W

  ·2 years ago

  “The quality and portion sizes of the food and drink is absolutely outstanding. The carrot cake was some of the very best I've had. The sugar and caffeine hit at brunch was just what I needed. Was nice to sit in the light and airy window seat. It was difficult to gauge just how busy things were but the speed of service was slower than expected and by the time it eventually arrived I was getting rather hungry. Would happily return again and hopefully find the service was a little better.”

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• C

  Chloe Tuck

  ·2 years ago

  “For my first time trying afternoon tea, I was amazed with the selection of sandwiches, cake, scones and tea! The portions are huge (so large I couldn’t even start my cake) The staff are happy to give a box for you to take away any leftovers - which I did! I would recommend this lovely place to anyone. I had the hummus, carrot, avacado and balsamic sandwich (served with a little side salad), the Lavender scone and carrot cake. All was delicious and fresh. The Biddy’s blend tea was so good, very sweet ! For around £20 per person it is worth every penny. As a vegetarian there was plenty of options, as the sandwiches are made fresh you can swap out and ingredients to suit.”

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