Lollo Rosso | Italian Restaurant

Featured reviews

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  Elena V

  ·1 month ago

  “The food is absolutely delicious, and normally the service is great — which is exactly why this experience was so disappointing. I ordered through Deliveroo under a Buy 1, Get 1 Free offer, along with a few extras. I initially selected two items, but when I saw that the total was charging me for both, I logically changed the quantity to one, assuming the second — the free one — would be added automatically. Imagine my surprise when only one item arrived. I called the restaurant and tried to resolve it in a friendly way. At first, I was told they didn’t even have this offer active. I then sent screenshots clearly showing the promotion on Deliveroo. After a phone call and several WhatsApp messages, I was eventually sent a screenshot explaining that I was supposed to select two items and that one of them would then automatically be charged at zero. Well, thank you very much — you have now updated your system! Especially considering that, at the beginning of our conversation, you weren’t even aware the offer existed. In the end, I was simply told there was nothing they could do about it. So, I’m sharing my experience here. The food genuinely is excellent, and I would happily order again, but I really hope the customer service — particularly when dealing with promotions and genuine customer complaints — is brought up to the same standard as the quality of the food. Because the food deserves it. Conveniently, by the end of our conversation, the system suddenly seemed to know exactly how the offer worked so you are all welcome 🤗.”

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• P

  Paul

  ·1 month ago

  “On first impressions, Lollo Rosso is quite a decent-sized restaurant spread over two floors. On arrival, we were promptly greeted and shown to our table, where we ordered a round of drinks while browsing the menu. Our waiter, Chris, was attentive, pleasant, chatty and absolutely bursting with positive vibes. Admittedly, he was one of the best waiters there — and OMG, there were some! At one point, I genuinely thought the waiters were going to outnumber the customers! The food, however, was the real star of the show. We ordered a Meat Feast Pizza, Prosciutto E’ Funghi Pizza, Seabass Aqua Pazza and Penne Napoli, and every dish was cooked to absolute perfection. Everything was delicious, beautifully presented and clearly prepared with care. Sadly, three of us didn’t have room for dessert, but one lucky member of the party managed to squeeze in the Homemade Tiramisu. It was quite a size — so much so that even the lucky recipient couldn’t quite finish it! Overall, a very enjoyable meal, excellent food and great service, with Chris certainly deserving a special mention. Lollo Rosso is definitely somewhere we’d be happy to return to.”

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• J

  Jason essex

  ·1 month ago

  “Really enjoyed the food and most of the staff were brilliant. However, a staff member rushed us off our table while husband took our son to the toilet "you have ten minutes left of your table" despite us already have requested a the bill and finished our food. Considering how much money we spent, it felt rushed, disrespectful and left a bad impression. Sadly, we won’t be returning.”

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• J

  Joshua Summers

  ·4 months ago

  “What an excellent meal. The bruschetta, calzone, and tiramisu all 10/10. The only complaint is that it took 30 minutes for someone to take our food order. The food did also take a long time to come out. The excellent hosts did make up for this, and they don’t add a service charge either. Which is rare. Altogether very good and will be returning.”

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• D

  Diana Osman

  ·4 months ago

  “Cannot praise Lollo Rosso enough. The food is absolutely delicious and well presented. Portion sizes are great. The staff are lovely, so cheerful and welcoming. Definitely my go to place for a relaxing evening. Oh and the Tiramasu is to die for. We went on a Tuesday evening it was packed so would recommend booking.”

• B

  Ben

  ·5 months ago

  “Firstly the positives, it is clearly a local institution with lots of regulars. The service was really top notch by owners and a staff team who take that side of hospitality seriously. I saw plenty of folks get a personal welcome and it was a place with the sound of people enjoying themselves. The negatives were all in the food. Both courses I had were just deeply bland. The portion size of the main was huge. I genuinely think they could reduce the portion by 1/3 and it would still be a generous serving. It felt like a task getting through it rather than a pleasure though. In many ways it reminded me of the Italian places you got in the 90s when tastes and palates were not as refined as they are now. The cooking has not kept up with the hospitality of the front of house.”

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• E

  Emma Bell

  ·6 months ago

  “Beautiful restaurant. The food was absolutely delicious and very generous portions. We had cocktails and wine, both were lovely. The atmosphere inside was lively, the staff were very attentive and warm.”

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  Pauline Charlton

  ·6 months ago

  “Booked a table for my mum's 80th birthday celebrations; would give more than 5 stars for all: food ; service ; atmosphere absolutely fantastic. Staff give that personal touch; made you feel at home; food was absolutely top class; service always with a smile ; laughter went above and beyond. Brought mum a celebration marshmallows on a board.with happy birthday beautifully written in a chocolate sauce; placed a hat on mums head; sang happy birthday. Thank you on behalf of myself husband and mum ; making it a special night beautiful memories. Would highly recommend. We are in the area again will be back .”

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• J

  Jenny

  ·7 months ago

  “Fantastic venue, very relaxed and beautifully decorated. Each table has ample space, the service was good, all staff we interacted with were polite and friendly. The selection of cakes is amazing, though they are snapped up! I at from the brunch section, the food was beautiful, really tasty and good portion sizes. Will be back!!”

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  Jessica Wilshire

  ·8 months ago

  “Amazing food, lovely staff. Was my first time going but me and my boyfriend had a great time and were stuffed. Definitely be back again in the future”