
PizzaExpress
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Quick info
About PizzaExpress
PizzaExpress is a pizza restaurant in Leicester at 18 Bath House Ln, open daily. Pizza anchors the menu, and waiters and waitresses look after each table. Birthday meals and celebrations are a recurring occasion here, including a kids' birthday party where the children made their own pizzas, which gives young guests a hands-on part in the meal. Families and groups can plan around a booking, since bookings are taken, and groups have also been seated without one. Members of the PizzaExpress Club can redeem rewards on return visits, including Dough Balls and a free child's meal.
Good to know
- ReservationsAccepts reservations
- ParkingPaid parking lot · Parking
- AccessibilityWheelchair: entrance, restroom, seating
- Good for kidsGood for kids · Good for kids birthday · High chairs
- DietaryVegan options · Vegetarian options
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Reviews
What reviewers say
Reviewers most often mention kids' birthday party, perfectly cooked pizza, birthday cake celebration and make-your-own pizza.
What reviewers say
Reviewers most often mention kids' birthday party, perfectly cooked pizza, birthday cake celebration and make-your-own pizza.
Customer Review Summary
Reviewers most often single out the staff, describing waiters who seated groups quickly, handled a young type 1 diabetic's needs with clear communication, and helped when it got busy. One diner says the team charged a dying phone so the bill could be paid. Birthdays come up repeatedly: a children's party where kids made their own pizzas and kneaded dough before eating them with ice cream, and a birthday meal where staff plated a brought-in cake and lit the candle. Pizza is described as perfectly cooked, and one reviewer calls the food brilliant, though another says it was only fine. The sharpest complaints split two ways. One diner praised the food but says staff ignored a partner's birthday that had been mentioned at booking, while a neighbouring table's was celebrated, and felt judged and treated differently for dining with a baby. A regular delivery customer calls their latest pizza the worst yet, with almost no flavour, a very thin base, and no slicing. One reviewer adds that the venue held a group of around 100 people, and the meal ended with a lit birthday candle brought to the table.
Customer Review Summary
Reviewers most often single out the staff, describing waiters who seated groups quickly, handled a young type 1 diabetic's needs with clear communication, and helped when it got busy. One diner says the team charged a dying phone so the bill could be paid. Birthdays come up repeatedly: a children's party where kids made their own pizzas and kneaded dough before eating them with ice cream, and a birthday meal where staff plated a brought-in cake and lit the candle. Pizza is described as perfectly cooked, and one reviewer calls the food brilliant, though another says it was only fine. The sharpest complaints split two ways. One diner praised the food but says staff ignored a partner's birthday that had been mentioned at booking, while a neighbouring table's was celebrated, and felt judged and treated differently for dining with a baby. A regular delivery customer calls their latest pizza the worst yet, with almost no flavour, a very thin base, and no slicing. One reviewer adds that the venue held a group of around 100 people, and the meal ended with a lit birthday candle brought to the table.
Featured reviews
- Flora 1107
“Absolutely brilliant experience at Pizza Express! Great atmosphere lovely food and fantastic service throughout. A huge special thank you to Maryame who looked after us perfectly. She was so warm friendly and attentive and gave amazing menu recommendations. Nothing was too much trouble even when it got busy and her lovely positive energy made our whole visit so much better. You guys havs such a wonderful member of staffs and a real credit to this location. Will definitely be coming back thank you so much!”
- Riley Newton
“Alex and Julia were my groups waiters and they were absolutely great. We were quickly offered a seat and got immediate service. The food was great and everywhere was clean. Lovely to place to go.”
- Rianna Dattani
“Food was brilliant and Dorian was a lovely, waitress. My sister is a young type 1 diabetic and she handled her needs very well with great communication! This was the best service i’ve ever had and will definitely be coming again!”
- Isaac Mallett
“The food here was genuinely excellent and the chef deserves full credit for that. Unfortunately, the service and overall experience fell far below expectations. When making our booking, we were asked if we were celebrating a special occasion, and I explained that it was my partner’s birthday. Despite this, there was absolutely no acknowledgement from the staff. What made it worse was seeing another table next to us have their birthday recognised and celebrated, which left us wondering why we had been overlooked. We were also dining with our baby and, throughout the evening, felt as though we were treated differently from other guests. We received very little attention, were not offered the same discounts or level of service as others around us, and generally felt judged rather than welcomed. As parents, we understand that dining out with a baby can require a little more patience and understanding, but instead we felt uncomfortable and unwelcome. Whether intentional or not, the difference in treatment was noticeable and disappointing. The food was the only redeeming part of the evening. If you have young children or are planning to celebrate a special occasion, I would seriously reconsider booking here, as our experience suggested that not all customers are treated equally. Sadly, despite the quality of the food, we will not be returning.”
- Anthony Williams
“Took advantage of the warm weather and sat outside. Had a great pizza, perfectly cooked. Service was absolutely top notch. It was my daughter's birthday meal and both staff members went out of their way. We'd taken a cake and candle in, and they were so lovely in putting it on a plate, adding the candle and lighting it to then bring it over. Really enjoyed the meal.”
Hours
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- Sunday
Highlights
“Our new Autumn menu is bringing the heat with bold flavours, fiery favourites, and plenty of reasons to round up your friends and grab a table. Book now at PizzaExpress Leicester Highcross Shopping Centre pizzeria or order for takeaway or delivery. Join the PizzaExpress Club and redeem rewards every time, from Dough Balls to a free child's meal.”
- Fireplace
- Great dessert
- Great wine list
- Popular for lunch
- Popular for dinner
- Popular for solo dining
Amenities
- Wi-Fi
- Wheelchair accessible entrance
- Paid parking lot
- Accepts reservations
- Outdoor seating
- No-contact delivery
Show more amenities
- Takeout
- Dine-in
- Family-friendly
- Vegan options
- Alcohol
- Casual
- Offerings· 9
- Beer
- Braille menu
- Coffee
- Free water refills
- Hard liquor
- Late-night food
- Quick bite
- Vegetarian options
- Wine
- Atmosphere· 1
- Trendy
- Accessibility· 2
- Wheelchair accessible restroom
- Wheelchair accessible seating
- Service options· 3
- Curbside pickup
- Delivery
- Onsite services
- Dining options· 6
- Lunch
- Dinner
- Catering
- Dessert
- Seating
- Table service
- Popular for· 1
- Solo dining
- Facilities· 1
- Restroom
- Parking· 1
- Parking
- Highlights· 3
- Fireplace
- Great dessert
- Great wine list
- Crowd· 4
- College students
- Groups
- LGBTQ+ friendly
- Tourists
- Family-friendly· 4
- Good for kids
- Good for kids birthday
- High chairs
- Kids' menu
- Planning· 1
- Dinner reservations recommended
Location
Pizza restaurants near PizzaExpress
- Pizza Go Go Leicester3.44270.5 mi
bbq thin crust pizza, pepperoni pizza, tandoori chicken pizza
- Pizza Magic Leicester4.12790.8 mi
pizza, buy one get one free pizzas, hot dog
- Queens Chicken And Pizza3.04920.9 mi
pizza, burgers, kebabs
| Place | Rating | Distance | Mentioned in reviews |
|---|---|---|---|
| PizzaExpress | 4.2988 | — | kids' birthday party, perfectly cooked pizza, birthday cake celebration |
| Pizza Go Go Leicester | 3.4427 | 0.5 mi | bbq thin crust pizza, pepperoni pizza, tandoori chicken pizza |
| Pizza Magic Leicester | 4.1279 | 0.8 mi | pizza, buy one get one free pizzas, hot dog |
| Queens Chicken And Pizza | 3.0492 | 0.9 mi | pizza, burgers, kebabs |
The 3 nearest pizza restaurants by distance. Ratings, hours and review terms come from public business profiles.
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