Pizza Hut Kettering Rockingham Rd
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Quick info
About Pizza Hut Kettering Rockingham Rd
Pizza Hut Kettering Rockingham Rd is a pizza takeaway in Kettering. Customers order pizza online from this branch and then collect the order in person. A cheesy garlic tear and share side is among the items that can be added to a pizza order. Customer service is handled by phone, and a separate customer service team exists alongside the branch for those contacts. The branch is at 52 Rockingham Rd, the pickup point for those online orders.
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Reviews
What reviewers say
Reviewers most often mention cheesy garlic tear and share, cold pizza, wrong or missing items and ice cream pot.
What reviewers say
Reviewers most often mention cheesy garlic tear and share, cold pizza, wrong or missing items and ice cream pot.
Featured reviews
- Sana Shinki
“ZERO STARS Absolutely disappointed! Was really looking forward to having this cheesy garlic tear and share all day. This is what they sent … dough. I called rockingham road Pizza Hut Kettering. They really didn’t care and made it out as it is supposed to like this. On the phone, they can’t do anything and just call customer service 😩”
- Adam M
“The food was late, the food was cold and dried up. The pizza had no flavour, hardly any cheese / tomato on it. The side were cold and dry. We tried to raise the issue with the customer service team. Who issue a less than 50% goodwill …”
- Orla Coleman
“Disgusting customer service. We ordered two pizzas and only one was correct. When we called to ask for a replacement they said it would be delivered. After an hour we called to chase up our order and spoke to an extremely rude member of …”
- Alenas Cekanauskas
“Ordered pizza collection online. On the arrival the guy apologised for making wrong pizza so waited another 15 minutes to get the right one done. Eventually got away with 2 pizzas for the price of 1! They gave me the wrong one as a sign of apology, so cannot fault them. That was a good piece of management and making client satisfied on the spot.”
- Leon Marshall
“Don't order from here. Just don't even bother. Read the reviews, it's all true. Terrible customer service and disgustingly long wait times. Pizza is usually cold, something is usually missing and you never see a refund and their complimentary item they give you is one small pathetic 30ml pot of what they like to call ice cream. Order your pizza from some random pizza joint in Japan and it will come quicker.”
Hours
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- Sunday
Customer Review Summary
Reviewers mostly describe wrong or poor orders at this branch. Pizzas arrive cold and dried up, with sides cold and dry, and a cheesy garlic tear and share reportedly came as plain dough. Several say customer service dismissed them, a replacement pizza never arrived, and goodwill offers were small. One reviewer, however, got two pizzas for the price of one after an apology for a wrong order.
Location
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