Golden Dragon

Featured reviews

• J

  Jenefer Meadows

  ·7 months ago

  “This was the worst chinese we have ever tasted , turned up cold , total lack of salt , chicken balls stodgy , pancake roll uncooked , rice hard , chilli beef hard with uncooked carrots . Would never order from here again it’s appalling .”

• B

  Barbara Kitchen

  ·10 months ago

  “Sadly the food really wasn't nice. Tasteless, tough filet steak that was more like beef jerky, bland rice and noodles. Crispy duck that was soggy and flavourless. Wasted £70 unfortunately and wont reorder here.”

• A

  Amy Harrison

  ·1 year ago

  “Avoid this place at all costs! We ordered £38 worth of food at 7:50 and it didn’t arrive until 11pm ! We waited 3 hours for our food, called them several times to be blatantly lied to and told they are on the way 5 timed. The customer …”

• P

  Pete Bailey

  ·2 years ago

  “review finds you well. I am writing to formally express my dissatisfaction with the service and food quality I received from your restaurant through Just Eat on 25/05/2024 Upon receiving our order, we found that the food was cold, and more alarmingly, the chicken dishes were raw. This not only rendered the meal inedible but also posed a significant health risk. Disturbed by this experience, we immediately contacted Just Eat to report the issue. They offered a voucher as compensation for some of the food, which we found unsatisfactory given the severity of the problem. Following this, we attempted to resolve the matter directly with your restaurant. It was a challenging process; initially, we were asked to return the food. However, we retained the food as evidence of its unfitness for consumption. The driver sent by your restaurant was unable to communicate effectively due to the lack of a phone, and he insisted on retrieving all the food. Despite making several calls to your restaurant and being assured of a call back from the manager, which never occurred, we were eventually promised a full refund. However, a week later, we were informed that no refund would be processed because we did not return the food. This contradicts our agreement and the assurances given by your staff. Furthermore, Just Eat has not issued a refund either, contrary to what we were told by your team. This entire situation has been extremely frustrating and unacceptable. For your reference, I have noted that the restaurant's online reviews are concerning, with an average rating of 3 stars and a 3.2 rating on some platforms, which reflects broader issues with service and food quality. I am requesting a full refund for the order due to the significant inconvenience and potential health hazard we faced. If this issue is not resolved promptly, I will have no choice but to report the matter to the local Environmental Health Officer (EHO) and pursue other avenues to reclaim my money. I expect a swift and satisfactory resolution to this matter. Please contact me at your earliest convenience to confirm the details of the refund process. Thank you for your attention to this serious issue.”

• D

  Debs

  ·4 years ago

  “This chowmein was supposed to have chicken in it! 2 pieces…… was so dry and tasteless - I actually thought they’d given me yesterday’s leftovers. Anyway, moving on- I’ve had better salt& pepper prawns elsewhere - nothing like what it’s supposed to be! Pls improve your service in quality.”