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KFC Exeter- M5 Services — Fast Food in Exeter

KFC Exeter- M5 Services

Fast FoodExeter, ENG

3.4 out of 5 stars3.4(421 reviews)

Quick info

020 3038 1555
M5 Junction 30, M5 Services, Exeter EX2 7HF, United Kingdom
£10–20 · Reported by 102 people

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About KFC Exeter- M5 Services

At M5 Junction 30, KFC Exeter serves the motorway service station with fried chicken buckets, combo meals and sides. Boneless banquet options sit alongside the standard menu. Orders are placed and paid for at a self-service machine, and the counter takes walk-ins with no reservations. The restaurant opens daily and gets busy during service hours, with food waits that can run long at peak times. Dogs are welcome on site.

Good to know

  • Reservations
    Walk-in only
  • Parking
    Free of charge street parking · Free parking lot · Paid parking lot
  • Accessibility
    Has wheelchair-accessible car park · Has wheelchair-accessible entrance · Has wheelchair-accessible toilet
  • Good for kids
    Good for kids · Has changing table(s) · High chairs available
  • Dietary
    Serves vegan dishes · Serves vegetarian dishes

Reviews

3.4/5
421 reviews

What reviewers say

Reviewers most often mention incorrect orders, cold soggy chips, boneless banquet issues and long wait times.

5★
153
4★
87
3★
62
2★
29
1★
90

Customer Review Summary

Order accuracy is the recurring flashpoint reviewers describe, with several recounting mixed-up meals: one diner's boneless chicken arrived full of bone fragments, another's family was handed the wrong set entirely (later swapped once the mistake was caught), and a rice bowl reportedly came mostly greens with barely any rice. Wrong or missing items were often corrected when flagged, and one reviewer notes staff were friendly despite a long wait. Dryness and cold food recur too, with a flaming wrap described as missing its sauce and a boneless banquet called cold with soggy chips. One reviewer reports the chicken made them ill, and another describes finding hair in their food with no apology offered. On the positive side, one visitor praised a busy-period meal as piping hot with clean toilets and good parking. A payment glitch left one customer charged without receiving food.

Featured reviews

  • Gina Cleere
    “Busy and a fairly long wait for food but it wasnt particularly hot or fresh. Gentleman serving was friendly”
  • Ethan Dowson
    “They got hair on our food. They didn't apologies, just took the food and muttered to themselves”
  • tohzy
    “I bought a meal the other day, and paid via the machine. I waited and the food didn’t come out. Checked with the counter and they said that my payment didn’t go through and that I had to pay for it again, but it went through my card as …”
  • Luke
    “Gave me food poisoning. Ordered a boneless banquet. The chicken was cold and tasted like cardboard, the chips were nothing short of soggy and cold, and the gravy was as liquid as my stool after eating here. Apart from that the service was good lol”
  • Dan
    “I feel obliged to share my experience today at KFC services in Exeter. I am a long distance, lorry driver that started work early. This morning and was very much looking forward to enjoying a good meal at KFC on my break on the way back to the depot. Unfortunately, it was the worst experience Of eating KFC in my entire life, I have been a regular enjoyer of KFC for over 3 decades. In fact, a close friend of mine had recommended i try some items that I had not tried before. He had shown me photographs from having at a different k f c yesterday, and he explained how the chicken was, how I normally experienced it flavourful and juicy and not too dry. And the items he mentioned included sauce, such as the superscharge Spicy sauce. To shock and disappointment, I found it was dry. The chicken I had in all of the items I ordered was very dry aswell. There was no sauce or cheese in the flaming wrap. That's what i ordered, which is very strange. Because the same item at a different k f c in ross on y has the sauce in it and has chicken that is hot and juicy and wonderful. I don't know why Exeter services at KFC don't uphold the standards that was the way of colonel Sanders. If Colonel Sanders was aware of what they are Serving up there in his name i can only imagine. He would be rolling around in his grave. There are cheap copy operators that try to operate like kfc and they are usually disappointing when I try them, sadly, this operation at k f c exeter services is not even as good as the cheap copy places. What I experienced today was the worst k f c I have had in my entire life For the last thirty years, I have been enjoying kfc. I am very disappointed at my experience today. And the very low quality of food that did not even have the writing contents in the wrap that I ordered. The only item that was nice was the cherry Pepsi that got rid of the horrible dry taste from the chicken.”

Hours

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

Highlights

“Restaurant chain known for its buckets of fried chicken, plus combo meals & sides.”

  • Popular for popular for lunch
  • Popular for popular for dinner
  • Popular for good for solo dining

Amenities

  • Has wheelchair-accessible car park
  • Free of charge street parking
  • Has outdoor seating
  • Dogs allowed outside
  • Has no-contact delivery
  • Offers takeaway
Show more amenities
  • Serves dine-in
  • Family friendly
  • Serves vegan dishes
  • Casual
  • On-site services available
  • Serves coffee
Dining options· 6
  • Serves lunch
  • Serves dinner
  • Has catering
  • Has counter service
  • Serves dessert
  • Has seating
Accessibility· 2
  • Has wheelchair-accessible entrance
  • Has wheelchair-accessible toilet
Facilities· 1
  • Has toilet
Parking· 3
  • Free parking lot
  • Paid parking lot
  • Plenty of parking
Family-friendly· 4
  • Good for kids
  • Has changing table(s)
  • High chairs available
  • Has kids' menu
Service options· 1
  • Offers delivery
Offerings· 3
  • Serves late-night food
  • Quick bite
  • Serves vegetarian dishes
Popular for· 3
  • Popular for lunch
  • Popular for dinner
  • Good for solo dining
Crowd· 1
  • Good for groups

Location

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