Toby Carvery Exeter

Featured reviews

• B

  Błaźej Bk

  ·2 months ago

  “I am very disappointed with today’s visit. We paid £41 for a meal for two people. Beef is usually our favourite choice and one of the main reasons we visit Toby Carvery, especially for breakfast and roast dinners. However, today the portion of beef was extremely poor. We were given what looked like thin scraps of meat rather than a proper serving. It honestly felt as though the chef was deliberately trying to save meat and expected customers to fill their plates with vegetables and side dishes instead. For the price charged, this was unacceptable and looked almost ridiculous. While the meat was being carved, I politely asked whether I could have a little more. The person serving, who I understand was the chef, responded in an aggressive and dismissive manner. His tone and choice of words were not appropriate for someone working in customer service. The issue was not only the small portion. It was also the attitude. Customers paying over £40 for a meal should not be spoken to in that way or made to feel uncomfortable for asking for a reasonable portion. This was not the standard I would expect from Toby Carvery and it has made me question whether the approach to portion sizes and customer service has changed.”

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• S

  Shane Scott

  ·2 months ago

  “Had Katie as our waitress. A busy Wednesday afternoon yet was still polite, professional and nothing was too much trouble. Excellent service and a credit to the Toby staff, from a former M&B & Whitbread manager. Food was faultless, front of house chef was great fun too. Can not rate any higher!”

• 9

  999 B85

  ·3 months ago

  “Daniel gets 5 stars for being sweet, polite and attentive. He started his shift half way through us eating and he was an absolute sweetheart. It was quiet in the restaurant but he made himself busy. But the rest was diabolical. And deserved zero stars. The carvery chef grunted at us. Food looked and tasted like it had been stewing on the carvery deck for hours. Meat bone dry. Yorkshire pudding shattered. Cauliflower cheese like soup. Gravy with a thick skin. Spoons to dish out food blistering hot, food cold and sloppy. I had to chase our drinks once we had sat with our food for a while, no apology just plonked on the bar infront of me. We ate here for convenience as staying at the hotel next door. Honestly utterly terrible….shame because Toby carveries are usually quite consistent.”

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• A

  Al Downing

  ·3 months ago

  “I especially loved the warming, welcoming vibes of all the staff, and how ULTRA AMAZINGLY AWESOMELY delish my Mac & 🧀 Yorkshire Pudding wrap was, alongside the vegetarian gravy doused 🥔 were lush too . If Heavenly Paradise can manifest on Planet 🌍, my sitting, along with the summer berry sundae was a prime example. Thank you everyone. ☺️”

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• K

  Kelly Bromley-smith

  ·4 months ago

  “Great service today ,our first visit at this particular branch as we are on our travels. Welcomed by a gentlemen on front of house who was happy to offer us a choice of seats to sit . Very welcoming and polite, later found out his name was Bax. Very smart gent. Carvery was excellent ,fresh, hot and flavourful and the station super clean. Staff throughout seem happy in their workplace. Drinks order taking immediatly after being seated. Desserts offered after our meal. Very clean throughout, spotless in fact. Quite a large site. Wheelchair friendly access and toilets. Lots of parking avaliable . Seems to be loved by the regulars as can hear general chit chat which is wonderful. Apparently had a refurbishment in December which is loved by staff and customers that have seen the change Great atmosphere overall successful visit.”

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• M

  Michael Mickleburgh

  ·4 months ago

  “This was our 1st time at this particular Toby but by far the best experience we have had. From being greeted at the door, shown to our table, waitress, server, paying and leaving it was absolutely faultless. The decor was pleasing, restaurant was immaculate throughout as were the toilets. If 1 particular thing stood out above an already very high standard it would be the server at the meat counter. After being served very pleasantly ourselves, we sat quite close to the counter. The fabulous service given was consistent with every customer. He was friendly, asked how everyone was, gave choices. I always give credit where it is due and felt compelled to ask his name for my review. So Simon thank you for making us feel special. You definitely are an assett to Toby We thoroughly enjoyed our experience and will definitely return”

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• D

  Danni White

  ·4 months ago

  “Amelia was an outstanding waitress from start to finish. She was warm, attentive, and genuinely made our dining experience enjoyable. She checked in at just the right times, kept our drinks topped up, and handled everything with a friendly and professional attitude. Even when the restaurant got busy, she stayed calm, efficient, and made us feel well looked after. Her excellent service and positive energy really stood out, and we’d happily return because of the great experience she provided. Highly recommend asking for Amelia if you visit!”

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• A

  Angi Miles

  ·5 months ago

  “Great service, as always a friendly welcome from Claire, our favourite server today❤️food was lovely, great selection of veg for 2 in our group that are vegetarian & great roast meats too.Grandson loved his build your own dessert .Fantastic value for money, will be back soon”

• L

  Lydia T

  ·8 months ago

  “10 minutes to be seated on a Saturday night having already booked isn't too bad, but waiting over 20 minutes for 1 cocktail and 1 empty glass for refills is a bit ridiculous. We never actually got asked if we were eating from the menu or having the carvery, so we just went up for the carvery when we got sick of waiting. Unfortunately there was no lamb even though they have a massive sign right next to the entrance advertising lamb on the weekend - especially disappointing considering that's why we booked for a Saturday. I usually enjoy a Toby Carvery but the veg here was disappointing, twice people had to call staff to get gravy out from the kitchen, and asking to have as little fat as possible from the meat put on my plate seemed to be a minor issue with the guy carving it. First time we've been disappointed by a Toby and we won't be coming back here again.”

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• J

  Jane Stuckey

  ·8 months ago

  “Gluten, Dairy & Soya Free Catered for. I booked in advance, as on the app we could have a £6 carvery each. The voucher is for up to 8. When I booked I informed them of our allergies. When we arrived it was very busy & we had to cue to get in. We were sat at our table informed the server of pur allergies again. We qere shown the ipad & added what allergens we couldn't eat. We ordered. As we have allergies the food is bought to you, the gravy was the vegan gravy & came in a seoerate jug. Qe felt very safe & the server was careful he understood everything. The restaurant has just under gone a refit & it is very nice, clean & pleasant. 5* #tobycarveryexeter”

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