
KFC Dumbarton - St James Retail Park
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Quick info
About KFC Dumbarton - St James Retail Park
KFC Dumbarton - St James Retail Park is a fast food restaurant in Dumbarton, found at 19 Glasgow Rd within St James Retail Park. It works as a fried chicken takeaway and is also classed as a chicken restaurant and a chicken wings restaurant. The menu centres on fried chicken sold by the bucket, with combo meals and sides built around it. An electric vehicle charging station sits on site, so drivers of electric vehicles can charge their car at the same stop where they get a meal.
Good to know
- ParkingFree parking lot · Free street parking · Paid parking lot
- AccessibilityWheelchair: entrance, parking lot, restroom, seating
- Good for kidsGood for kids · High chairs · Kids' menu
- DietaryVegan options · Vegetarian options
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Reviews
What reviewers say
Reviewers most often mention dirty stinking toilets, cold food, wrong or missing order items and thin tough chicken burger.
What reviewers say
Reviewers most often mention dirty stinking toilets, cold food, wrong or missing order items and thin tough chicken burger.
Customer Review Summary
Reviewers' complaints center on cold food and wrong orders. Slow service recurs, and one reviewer found the staff polite. The burger draws specific criticism: thin chicken, stale bread, no sauce and tough, sour-tasting meat. Others report missing items and wrong drink sizes, and one had to go back in twice to get the right food.
Customer Review Summary
Reviewers' complaints center on cold food and wrong orders. Slow service recurs, and one reviewer found the staff polite. The burger draws specific criticism: thin chicken, stale bread, no sauce and tough, sour-tasting meat. Others report missing items and wrong drink sizes, and one had to go back in twice to get the right food.
Featured reviews
- Pawel Salaciak
“Disgusting and dirty place. Walked straight out.”
- Liam
“I’d leave them zero stars if I could, the place was filthy, people were eating stood up because none of the tables had been cleaned and had other customers food on them. It took a little over half an hour to get our food. When we got the food it was cold, parts of the order were missing, the drinks were the wrong size, I questioned whether my drinks were large as they didn’t look like a large drink and I quote “ I don’t know, that’s just what I grabbed”. The bread on the burger was stale, there was no sauce on the burger and the chicken was tough to chew and had a sour taste to it. Worst KFC on Earth!!!!!!I you couldn’t pay me enough money to go back!!!!”
- john wilson
“absolutely filthy. both the men's and women's toilets hadn't been cleaned for what looked like days and were stinking. the food was ok and the serving staff were polite. the seating area was also dirty and the floor was slippery and had a few discarded chicken bones on the floor. the restaurant was very quiet with only 7 people onsite including my party so no excuse for such a dirty place. would i recommend ? due to the food being not too bad, maybe the drive through but with the state of inside the building, you have to wonder how clean is the kitchen 🤔. personally we won't be back and I wouldn't recommend at all !!!”
- Roxii Chapman
“Slow service, food cold, gave us wrong order so had to go in twice to ask for correct food.”
- Paul Monaghan
“Absolutely disgusting toilets and the thinnest chicken I've ever seen on a burger. Never going back.”
Hours
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- Sunday
Highlights
“Restaurant chain known for its buckets of fried chicken, plus combo meals & sides.”
- Popular for lunch
- Popular for dinner
- Popular for solo dining
- Vegan options
- Vegetarian options
Amenities
- Wi-Fi
- Wheelchair accessible entrance
- No-contact delivery
- Takeout
- Dine-in
- Family-friendly
Show more amenities
- Vegan options
- Casual
- Drive-through
- Onsite services
- Coffee
- Late-night food
- Service options· 1
- Delivery
- Dining options· 6
- Lunch
- Dinner
- Catering
- Counter service
- Dessert
- Seating
- Crowd· 1
- Groups
- Offerings· 2
- Quick bite
- Vegetarian options
- Popular for· 1
- Solo dining
- Parking· 4
- Free parking lot
- Free street parking
- Paid parking lot
- Usually plenty of parking
- Facilities· 1
- Restroom
- Accessibility· 3
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
- Family-friendly· 3
- Good for kids
- High chairs
- Kids' menu
Location
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