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McDonald's — Fast food in Darlington

McDonald's

Fast foodDarlington

4.2 out of 5 stars4.2(10 reviews)

“Classic, long-running fast-food chain known for its burgers & fries.”

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Quick info

+44 132 580 93 75
5, FAVERDALE RETAIL PARK, Darlington DL3 0PZ, United Kingdom

About McDonald's

McDonald's is a fast food restaurant in Darlington, found at 5 Faverdale Retail Park. Burgers and fries anchor the menu, which the restaurant serves to customers who eat on site and to drivers who arrive by car. The interior is modern, though the customer space is small and can get overcrowded when many people are inside. The drive-thru lets drivers order without leaving the car, so they can skip the small indoor space entirely.

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Reviews

4.2/5
10 reviews

What reviewers say

Reviewers most often mention hot fresh food, kind staff, missing items in orders and modern clean interior.

5★
7
4★
0
3★
1
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2
1★
0

Featured reviews

  • Rob Timmens
    “Was telling the girl who served me on drive thru about the dreadful service at McDonalds Meynell Road,where they nearly always missed something off order. Checked mine before I left,I chips missing and no dips.🙈”
  • Mina Bakhtiari
    “The staff are so kind, patient, and well trained. Food was fresh and hot.”
  • Garry Millar
    “After a 3-hour journey up north, we stopped at what looked like a brand-new McDonald’s for some hot drinks. I ordered 3 teas and a latte, but no milk, sugar or stirrers were provided. When I politely asked for milk, a team member (Alisha, according to her faded name badge) gave me 3 sachets. When I asked for more, I was met with an eye roll and “I’ve given you 3 already.” Explaining I had 4 drinks resulted in the sachets being slammed onto the counter. I then had to ask for sugar and a stirrer too. The whole thing happened in front of a shift manager in a white shirt, who made no attempt to intervene. I appreciate staff have busy shifts, but there is no excuse for making customers feel like an inconvenience for politely asking for basic items. Shocking customer service. Is this really the standard McDonald’s expects?”
  • A Stoker
    “Impressed with this mcdonalds , kind staff and hot food”
  • David Bradley
    “As with all McD’s, super grub, super service, super facilities and super value.”

Hours

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

Customer Review Summary

The complaints are about order accuracy, service and space. One drive-thru customer found chips and dips missing from an order and says the restaurant nearly always leaves something off. Another describes a request for extra milk for four drinks being met with an eye roll and sachets slammed onto the counter, then having to ask separately for sugar and a stirrer. A third says the newly built restaurant is overcrowded because there is so little space for customers.

Amenities

  • Breakfast
  • Lunch
  • Counter service

Location

Fast food near McDonald's

McDonald's
4.210

The 1 nearest fast food by distance. Ratings, hours and review terms come from public business profiles.

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