
TONI&GUY Chichester
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Quick info
About TONI&GUY Chichester
TONI&GUY Chichester is a hair salon on North St, where every haircut includes a hair wash and head massage. Before the cut, a senior stylist holds a consultation, so the look is agreed before the scissors come out. Colour work is handled by a colourist, and patch tests are part of that service. Trainee stylists also work in the salon alongside the team. Appointments are by appointment only, so clients arrange a time in advance rather than walking in.
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Reviews
What reviewers say
Reviewers most often mention hair consultation, haircut, hair wash and head massage and colour patch test.
What reviewers say
Reviewers most often mention hair consultation, haircut, hair wash and head massage and colour patch test.
Customer Review Summary
Reviewers most often praise friendly, welcoming staff and skilled stylists, including a consultation where one client felt listened to. A hair wash with head massage and a haircut also draw praise, and one calls the salon clean. Two complaints stand out: a colourist unavailable for a patch test across three visits, and a requested dry cut refused despite phone confirmation.
Customer Review Summary
Reviewers most often praise friendly, welcoming staff and skilled stylists, including a consultation where one client felt listened to. A hair wash with head massage and a haircut also draw praise, and one calls the salon clean. Two complaints stand out: a colourist unavailable for a patch test across three visits, and a requested dry cut refused despite phone confirmation.
Featured reviews
- gemma suzin
“So just had my hair done by the most amazing trainee stylist. Her name was Evelyn. So pleased with my new hair do.”
- petek sert
“We visited this salon yesterday to ask for a colour consultation for my mum and were told there wasn't a colourist available. We were advised to come back another time. This morning, while I was having my haircut, my mum returned to get her patch test done but was again unable to have it. After my haircut, we were told she could come back at any time during the day for the patch test. We did exactly that, only to be told once again that the colourist was too busy. A patch test takes only a few seconds, so after being turned away three separate times, this felt very disrespectful of our time. We have jobs and other commitments too, and repeatedly making unnecessary trips is unacceptable. As a result we won't be returning. The salon has lost two potential regular clients. I sincerely hope the way we were treated was not influenced by racial bias, but after this experience, it's difficult not to question whether an elderly English woman would have been treated the same way.”
- FARAHNZ FORATIp
“I had app on 16/06/26 with Lizz in Chichester branch. I wrote in my booking massage I want dry cut, I did .mention in my telephone call before hand as well they did confirm, you can , just discuss with Lizz in your app. But when I attend to my appointment she said I can't, your need wash ,there was no time. She was angry, throwing her comb , left me, No any client care. I felt like Neglected. Charge me £45 for a lovely service, active listening, customer care. Thank you”
- Emily
“Every time I visit the Chichester salon and Dawn, I have the best experience. Dawn is unbelievably lovely - kind, warm, fun and I always leave with my hair feeling wonderful. I feel really lucky to have found this salon and such a lovely hairdresser!”
- Angela Grazia
“Clean and relaxing atmosphere. Really enjoyed time spent in the salon. Professional service and caring touches.”
Hours
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- Sunday
- Closed
Good to know
- AccessibilityWheelchair: entrance
Amenities
- Wheelchair accessible entrance
- Onsite services
- Beverages
- Restroom
- Appointment required
Show more amenities
- Planning· 1
- Appointments recommended
Location
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