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Llanfaes Dairy, Mermaid Quay — Ice Cream Shops in Cardiff

Llanfaes Dairy, Mermaid Quay

Ice Cream ShopsCardiff, WLS

4.7 out of 5 stars4.7(219 reviews)

Quick info

+44 29 2130 3844
Mermaid Quay, Ground Floor Unit, Ocean Buildings, Cardiff CF10 5BZ, United Kingdom

About Llanfaes Dairy, Mermaid Quay

On Mermaid Quay in Cardiff Bay, Llanfaes Dairy makes its ice cream in-house and offers it by the waterfront on a walk-in basis. The flavour range runs beyond the familiar, taking in cherry cola, chocolate and pecan, Turkish delight, and white chocolate pistachio Dubai, and the counter staff let customers taste a flavour before choosing. Milkshakes are a regular order alongside the scoops. Iced coffee comes with a pasta straw in place of a paper one. There is no booking system, so orders are taken directly at the counter for those passing along the quay.

Good to know

“Small Batch Artisan ice cream, hand made with love in the Heart of the Brecon Beacons”

  • Reservations
    Walk-in only
  • Accessibility
    Wheelchair: entrance

Reviews

4.7/5
219 reviews

What reviewers say

Reviewers most often mention milkshakes, cherry cola flavour, chocolate & pecan flavour and white choc pistachio dubai.

5★
189
4★
9
3★
8
2★
3
1★
10

Customer Review Summary

Milkshakes draw repeat visits, with several reviewers naming them as their go-to order and praising how quickly they arrive, and the White Choc Pistachio Dubai flavour singled out as "insanely good." Close behind, diners highlight standout flavours like Chocolate & Pecan and cherry cola, the latter described as tasting exactly like the real thing, alongside the iced coffee served with a pasta straw. The ice cream is repeatedly called creamy and rich, made in-house, though one reviewer found it icier than expected and less flavourful across some options tried. Price draws mixed reaction: most call it worth it for the quality, but one reviewer felt it was steep enough that they wouldn't pay it again. Staff are consistently described as friendly and accommodating, with several mentioning being offered tastes of flavours before committing to an order.

Featured reviews

  • Google user
    “Fantastic ice cream and milk shake. Loved the chocolate one. Wanted a dark one, they advised chocolate is tense, and it was. Delicious. Would go again certainly. And friendly staff.”
  • Google user
    “Well, where do I start! Best place down the bay hands down. Their I ice cream is amazing, so many flavours. Special shout out to their iced coffee as well with a pasta straw, none of that paper rubbish and still good for the environment 10/10, staff are lovely as well, the manager Lucy is always so friendly! Always up for a chat and Dean the owner is a one of a kind😀 can’t wait for my next trip”
  • Google user
    “What a fantastic find! We were spoilt for choice with so many unique and unusual flavours. It was impossible to pick just one. The ice cream was incredibly creamy, rich, and full of flavour. I had the Chocolate & Pecan, which was absolutely delicious, and we tried vanilla and Turkish delight, both of which were amazing. If you’re in Cardiff Bay and fancy an ice cream, this place is definitely worth a visit. We’ll certainly be back to try even more flavours!”
  • Google user
    “As someone who grew up in Italy, I’ve never come across such a good gelato place in Wales. Was amazing. Will definitely be returning. Didn’t try anything else on the menu but I hope they always stay open, such a gem of a place.”
  • Google user
    “⭐⭐⭐⭐⭐ Llanfaes Dairy at Mermaid Quay is hands down one of my favourite places to visit in Cardiff! Even though I’m not local, I make a point of coming here every time I’m in the city. The ice cream is absolutely delicious, with so many amazing flavours to choose from, and the portions are always generous. Their milkshakes are fantastic too and never disappoint. The staff are always friendly, welcoming, and happy to help with recommendations. A special thank you to Dean, the manager, who consistently goes above and beyond to make sure customers have a great experience. His excellent customer service really stands out and keeps us coming back. The location in Cardiff Bay is perfect, making it a great place to stop for a treat while enjoying the waterfront. I would highly recommend Llanfaes Dairy to anyone visiting Cardiff – it’s a must-visit for ice cream lovers!”

Amenities

  • Wheelchair accessible entrance

Location

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