Felix Seafood Grill

Featured reviews

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  Steve Mac

  ·2 months ago

  “Went for its last public/closing night. What a shame. This was always a great local restaurant. The place and staff will be missed. A great Billericay restaurant. The "light" midweek menu is very good value”

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  Monica Huggins

  ·5 months ago

  “A great restaurant that has super service, staff and food. The steak was so tender and the fish was delicious. Loved our Irish coffess aswell.”

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  Sam Galsworthy

  ·6 months ago

  “Myself and my partner had a table booked for 7pm on the 18th April Saturday night, The restaurant was 75% full when we arrived and was buzzing. Our table was in front of the disabled toilet and was used throughout our dinner by guests not wanting to use toilets on the first floor and twice the door of the toilet hit my chair whilst eating. Bread served to the table had been under the pass to long and had become crusty one end and soft the other, I did inform our waiter and was replaced and took from the bill. I found I was constantly interrupted whilst talking with my partner during the meal asking is everything ok..the table wasn’t cleaned between courses which I would expect from this style of restaurant. We started with prawns and a crab & avocado starter. Very plan flavour on both, the chilli with my prawns was more a garnish then taste within dish and the crab and avocado was just plan no real flavour at all. The mains were monk fish with prawns and I had halibut, both were served with a standard butter sauce and we still wasn’t blown away with flavours as it tasted of butter. Desserts were a felix pistachio cake and sticky toffee pudding. The felix pistachio cake was very firm. Sticky toffee pudding was nice. In all we thought our meal was very average and staff need to be more experienced in serving. I want to give an honest review.”

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  GEOFF PEARCE

  ·7 months ago

  “Superb mainly but not exclusively sea food menu with well cooked and presented food. Service is friendly and positive. Central Billericay location with plenty of nightlife nearby. For food of this quality you do expect a bill commensurate with that”

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  Nev Phil

  ·7 months ago

  “Our experience echoed that of Katie Severn. We were there for Mother's Day. We have been numerous times before. Halibut was slightly over cooked & a medium fillet steak arrived well done. Received numerous reminders of the 2 hour table limit prior to arriving. This would have been acceptable had our mains not taken more than 1.5 hrs to arrive. We were not kept advised of this. No apologies. To add insult to injury towards the end of our visit we were told that the bill would be arriving as we had 5 mins left on the table. The young waitress that was sent to deliver this message was clearly embarrassed. Upon discreetly approaching the manger to remove the service charge she became defensive & still offered no apologies, compensation or attempt to recover this situation. We explained that the waiting staff had done nothing wrong. We were left feeling that poor management had let this experience down & to be honest a 'greedy' approach to running a business.”

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  Katie Severn

  ·7 months ago

  “Food was nice (albeit a halibut overcooked) but Service was appalling, especially because I lost count of the amount of times I was reminded before the day that we only had the table for 2hrs. We waited 1hr to get our starter and 2.25hrs to get our main. When I suggested to the waitress that we wouldn’t be able to give our table back in 2hrs, she had to “check” with the manager if that was ok.. what did they expect us to do, pick up a mains when they finally arrived and eat them on the street! It wasn’t made clear that the mains didn’t come with any veg or potatoes, it would have been helpful for the waitress to tell us that. Also one of our party had ordered a dish from the wrong menu, they just did something similar but didn’t tell us it wasn’t the dish she ordered. No offer of drinks re order either. They did do me a “favour”and remove the discretionary service charge from the bill?!? Most restaurants would compensate such poor service with free drinks or something similar..no explanation given re poor service, just “busy”.”

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  Tim Lodge

  ·7 months ago

  “VERY disappointing experience on Mothers Day. Allow me to set the scene, prior to our booking I received 2 email notifications and 1 phone call telling me we would only have our table for 2 hours - due to double sitting. So upon arrival the four of us were seated promptly and received our starters within 15 mins of our arrival. Once the starters were cleared away we waited a further 1 hour 15 minutes for our mains. Wouldn’t of minded quite so much if someone had the decency to notify us of an issue in the kitchen, but they didn’t - infact the manager was hiding up the back of the kitchen / serving hatch instead of notifying customers. Anyway, imagine our shock when one of the staff comes over and says our table is needed back in 5 minutes! Think the manager / owner is out of her depth and did not handle this well at all. Clear case of over trading & greed from the owners. Interesting to see other people have left similar reviews - this restaurant used to be so much better.”

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