Starbucks Coffee
Quick info
About Starbucks Coffee
On Gatehouse Rd in Aylesbury, Starbucks Coffee serves espresso drinks and tea alongside breakfast, lunch, and pastries. Orders are placed at the counter on a walk-in basis, with no reservations needed. The shop opens daily, making it available across breakfast and lunch hours alike. The food side runs alongside the coffee menu rather than as an afterthought, covering both morning and midday options for anyone stopping in along Gatehouse Rd.
Reviews
What reviewers say
Reviewers most often mention ristretto blonde americano order mixed up, long wait times, unclean seating area and pumpkin slice cream scraped off.
What reviewers say
Reviewers most often mention ristretto blonde americano order mixed up, long wait times, unclean seating area and pumpkin slice cream scraped off.
Customer Review Summary
Reviewers repeatedly describe order mistakes, like a ristretto Americano handed back wrong with whole milk, and a pumpkin slice arriving with its cream scraped off. Several report slow service, rude or eye rolling staff over takeout cups, and one reviewer found the seating area and skirting boards filthy. One reviewer, calling it newly opened, found the staff friendly despite an adjustment period.
Customer Review Summary
Reviewers repeatedly describe order mistakes, like a ristretto Americano handed back wrong with whole milk, and a pumpkin slice arriving with its cream scraped off. Several report slow service, rude or eye rolling staff over takeout cups, and one reviewer found the seating area and skirting boards filthy. One reviewer, calling it newly opened, found the staff friendly despite an adjustment period.
Featured reviews
- Cat Matthews
“Came in on Sunday to buy a 4 shot ristretto blonde Americano with oat milk and two Frappuccinos. The manager (I assume) served me and didn’t know if ristretto still existed (?) didn’t know how to put through a banana Frappuccino and was just not the best. She then proceeded to snap at a male barista telling him to ‘get on the till’ she snapped at him again. I was then handed a ristretto Bianca, not the drink I ordered and with whole milk. Just a good job I don’t have a dairy intolerance. Wasn’t going to make a fuss because she clearly had no clue….honestly so surprised by this. Maybe stop snapping at staff and focus on the orders? As a barista myself, it’s not hard to take time with the customer and ensure the order is right. Not sure I’d return to this Starbucks”
- Lisa Spinks
“Stopped off for a coffee and cake which were both delicious but it’s not until you actually look around you realise how filthy the place is. I sat in a window seat and the skirting, the window sills floor and seats were all really bad and it was only 10:00. Looks like the place needs a really deep clean”
- Clare Sutherland
“Have stopped going here due to the ridiculously long wait even when there’s no queue. The staff - apart from the guys - are rude and unhelpful. Example - on more than one occasion I’ve pointed out I didn’t want a take out cup as I’m sitting in and you are met with an eye roll and no apology and they don’t swap it over. Also had an issue with one person automatically defaulting to a large drink and when I pointed out that wasn’t on and that they should offer customers a choice she argued with me and said it’s the ordering system that does it when it had never happened to me before. Better places to go with better service, atmosphere and staff. I think I only put up with it for as long as I did because of staff member Tony who is always cheery and chatty”
- sarah g
“I went to the Starbucks today. I frequently have problems here today I asked for a takeaway pumpkin slice to take away. I’ve just open the bag at home and found that the member of staff scraped all the cream off the cake. I’m really upset. …”
- John
“This was a great coffee shop. This place has just opened, so it’s having a period of adjustment. However, I found the staff to be friendly and were doing their best. I didn’t think it was particularly slow, but you could tell the staff were …”
Hours
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- Sunday
Good to know
“Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.”
- ReservationsWalk-in only
- AccessibilityHas wheelchair-accessible car park · Has wheelchair-accessible entrance · Has wheelchair-accessible seating
Amenities
- Has wheelchair-accessible car park
Show more amenities
- Accessibility· 3
- Has wheelchair-accessible entrance
- Has wheelchair-accessible seating
- Has wheelchair-accessible toilet
Location
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